IT Outsourcing and Cyberprotection for businesses

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At mitecni.co, we have more than 20 years of experience in providing the Outsourced IT Support for companies in sectors such as transportation, manufacturing and services, with up to +1,500 devices distributed throughout Miami and Colombia. Our remote, on-site and advanced solutions team allows us to provide comprehensive IT support.

mitecni.co protects your data and provides fast and reliable IT Outsourcing and Cyberprotection services to boost your business efficiency.

We focus on protecting your data and delivering realiable IT Outsourcing to optimize your IT infrastructure, providing ongoing consulting to help you turn your technology department into a competitive advantage for your business.

Our services include bi-annual preventive maintenance with inventory updates and licensing reviews; troubleshooting of devices, servers and networks; configuration of applications, printers and camera access; assistance with meetings with ISPs and other technology services; advice on implementing new technologies, improving your IT processes and much more!

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Is your data protected and your IT equipment helping your business grow?

At mitecni.co, we automatically back up your data securely both locally and in the cloud, with alerts in case of failure to ensure you always have a fresh copy available. If your server goes down, we will activate a virtual clone where you can continue working thanks to our Disaster Recovery System. We protect you from malicious emails trying to steal your data and our antivirus blocks threats on your computers and allows you to control access to websites, USB ports and more, giving you more control over your systems.

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AUTOMATED BACKUPS

We understand that information is the most important asset in any business, so we use tools to automate and securely store your backups so that we can restore them in the event of an unexpected situation.

Quick, reliable recovery: Get fast and reliable recovery of your apps, systems and data on any device, from any incident.

File and disk-image backup: Back up individual files or back up the entire system as a single file, to facilitate bare metal recovery, to dissimilar hardware, if required. In the event of complete hardware failure, simply restore to new hardware.

Anti-malware scanning of backups: We ensure that you can always recover malware-free. Our tools scan your backups for malware By scanning full disk backups at a centrally, we can help find malware – ensuring users restore a clean, malware-free backup.

Multiple platforms: Centralize the protection of servers, virtual machines, computers, cloud environments and even mobile devices in one platform. Any new application or device is automatically protected, delivering continuous and comprehensive data protection.

EMAIL PROTECTION

Email is one of the primary communication tools that companies use to do business, so it’s also the primary channel that attackers use to breach your security, with an estimated 90% of attacks starting with a malicious email.

Our Advanced Email Protection service detects and filters suspicious messages before they reach your employees’ inboxes, reducing your organization’s cybersecurity risk. With this service, you can prevent risks such as:

Identity theft.
Message interception.
Spam or phishing emails (scams).
Bad links, viruses, and more.

ADVANCED ANTIVIRUS

Our integrated cyber protection solution increases detection and response to the latest cyber threats, including anti-malware, web page filtering, backup virus scanning, exploit prevention, and more, and integrates with our other solutions in a single management console for monitoring and reporting.

Endpoint detection & response: EDR operates in real time, continuously monitoring, detecting and enabling response to anomalous activity. It collects security-relevant telemetry from endpoints and system logs to perform anomaly detection and drive informed response across affected endpoints.

Anti-malware and antivirus: Actively protect your data, applications and systems from advanced attacks with real-time AI-based static and behavioral heuristic antivirus, anti-malware, anti- ransomware, and anti-cryptojacking technologies.

URL filtering and categorization: Achieve compliance and increase productivity with advanced URL filtering, to control website access through a HTTP/HTTPS interceptor, create deny and allow lists for URLs and perform payload analysis for malicious URLs.

REMOTE MONITORING AND MANAGEMENT (RMM)

We use specialized software to monitor the operation of servers and workstations, keep them up to date with security patches, automate maintenance tasks, and ensure they are functioning properly.

Mantenimiento Preventivo y Correctivo de los Computadores de su Empresa

REGULATORY COMPLIANCE

Our tools and services help your organization meet the cyber protection requirements of BASC and CTPAT, as well as NIST, ISO 27001, and others. Guided by the following principles:

Safety: Ensure that reliable copies of your data, applications, and systems are always available.

Accessibility: Make your data, applications, and systems easily available from anywhere at any time.

Privacy: Control who has visibility and access to all of your digital assets.

Authenticity: Create undeniable, certifiable proof that a copy is an exact replica of the original.

Security: Protect your data, applications, and systems against today’s ever-changing cyberthreats.

Our Plans

We will give you the peace of mind that your systems are protected and turn your technology area into a competitive advantage for your business. Let’s work together!