French Customer Service & Support Specialist with 3+ years of experience in international e-commerce and remote support environments. Skilled in ticket management, customer issue resolution, dashboard handling, and structured data organization.
I have worked with Shopify-based stores, managed multichannel support (email, chat, social media), handled refunds and disputes, and collaborated with internal teams to ensure high service quality.
With a background in Computer Systems and Software, I quickly adapt to platforms, CMS tools (WordPress), and support systems. I bring strong organizational skills, problem-solving ability, and a customer-first mindset.
Currently seeking remote opportunities in Customer Support, Managed Services, SaaS Support, or Technical Support within international teams.
Fully remote โข International availability
| ๐ Nationality | ๐ง๐ฏ Benin |
| ๐ก Residency | ๐ง๐ฏ Benin |
| ๐ Location | ๐ง๐ฏ Benin |
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rok.co/@whiteredac |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | it support technical support service desk operations help desk support remote support network support saas support customer support |
| Fluent in | frenchenglish |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 7 hours ago |
| Signed up | 2 months ago |
| Badges |
๐จโ๐ป Remote worker |
2022 - 2025: French customer service @ Onially