SellApp Support
Contact SellApp support, direct customer purchase questions, and report storefront abuse through the right channel.
Should you ever need help with your SellApp store, the fastest way to contact SellApp is through live chat in the dashboard.
Live Chat
Live chat is the main support channel for creators who manage a storefront, products, payments, subscriptions, community access, or customer support tickets in SellApp.
For Customers
The SellApp support team cannot assist customers with purchase-related inquiries at this time. Please direct your questions to the store owner. You can do so through the contact options on the store URL itself or by creating a support ticket in the customer portal.
For Creators
To get in touch, navigate to the SellApp dashboard and click on the "Support" button at the bottom left. Then, select "Live Chat". The live chat button will appear at the bottom right of the page. Click it to open the live chat modal and start a chat session.
Report Abuse
If you come across a storefront that appears to violate platform rules, send an email to report@sell.app with the store URL, relevant details, and screenshots if possible.
Important
Abuse reports are only handled through email. Do not send them through social media or live chat.
