MONTHLY BLOG
why the FISH! philosophy still matters more than ever?
This month’s blog dives into why FISH! still matters more than ever—and how FISH! 2.0, powered by Reversology, turns culture into something designed, not left to chance.
To go deeper, listen to the conversation where Andre Wiringa sits down with John Christensen and brings these ideas to life.
MONTHLY BLOG
why the FISH! philosophy still matters more than ever?
This month’s blog dives into why FISH! still matters more than ever—and how FISH! 2.0, powered by Reversology, turns culture into something designed, not left to chance.
To go deeper, listen to the conversation where Andre Wiringa sits down with John Christensen and brings these ideas to life.
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nominations
The Customer Centricity World Series: This global event celebrates organisations excelling in customer experience (CX). It recognises companies that place customers at the heart of their operations, showcasing best practices and innovative strategies in CX.
Start Reverse Categories: Start Reverse & Rove Hotels was nominated in two categories.
- Customer-Centric Culture: Recognises organisations that have embedded customer-centric values into their culture, demonstrating a clear commitment to customer service with measurable positive outcomes. We highlighted Reverse Thinking in this case.
- Employee Experience Strategy: Acknowledges strategies to enhance employee satisfaction and engagement, understanding their impact on the customer experience. We highlighted Blueprint and Reverse People Cycle in this case.
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