Privacy Policy

Your Privacy Matters

Last updated: May 14, 2026

Our commitment to your privacy: Student Mate is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Profile picture (if you choose to upload one)
  • Preferred language and timezone settings
  • Account credentials (encrypted)

1.2 Content You Upload

To provide our services, we process the following content:

  • PDF documents, presentations, and study materials
  • Audio files and recordings
  • Images and scanned documents
  • Notes, flashcards, and study materials you create

1.3 Usage Data

We automatically collect information about your use of the Service, including:

  • Device information and browser type
  • IP address and approximate location
  • Pages viewed and features used
  • Time spent and interaction patterns

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process documents and generate AI-powered insights
  • Communicate with you about updates and support
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. AI Processing and Data Security

3.1 AI Analysis

Your documents are processed using AI services to:

  • Extract text and recognize content
  • Generate summaries and key points
  • Create flashcards and quizzes
  • Enable semantic search across your materials

3.2 Data Protection

We implement security measures including:

  • Encryption in transit and at rest
  • Secure cloud storage with access controls
  • Regular security audits and updates
  • Limited employee access to user data

4. Data Sharing and Disclosure

4.1 We DO NOT sell your data

We never sell, rent, or monetize your personal information or uploaded content.

4.2 Limited Sharing

We may share data only in these cases:

  • With your explicit consent (e.g., collaborators you invite)
  • With AI service providers solely for processing your content
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety

5. Your Rights and Choices

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Export your content at any time

6. Data Retention

We retain your data as follows:

  • While your account is active: all data is retained
  • After deletion: content is removed within 30 days
  • Backups may persist for up to 90 days for disaster recovery
  • Anonymous usage data may be retained for analytics

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze usage patterns to improve our service
  • Provide anonymous usage statistics

8. Third-Party Services

We use the following third-party services:

  • Cloud storage providers for data hosting
  • AI services for content processing
  • Payment processors for subscription billing
  • Analytics services to understand usage

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will:

  • Post changes on this page
  • Update the "Last updated" date
  • Notify users of significant changes via email

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: