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TechAlerts

1

Active Incidents

1

Active Maintenances

2

Upcoming Maintenances

Monitoring - Service Disruption : Applications with .UCR.EDU urlOperational

Incident Status

Operational

Components

Academic Personnel (AP) Recruit, Academic Personnel Management System (ACAPER), Advisor Student Profile, Alertus Emergency Notification System, API Gateway, Asset Management System (AMS), Banner Admin, Banner AppNavigator, Banner Registration, Banner Self Service, Banner Student Profile, Campus Websites, Capital Programs Management Systems (CPMS), Cash Collection Reporting & Reconciliation System (CCRRS), Citrus Cloning Protection Program (CCPP), Cognos, Concur Travel and Expense, Content Management System (CMS) - Pantheon, Course Request System (CRS), DegreeWorks, DocuSign, eFile, eFilePlus, eLearn Canvas, Emergency Notification System (ENS), Enterprise Access Control System (EACS), ePay - Online Payment System, Facilities Management System (FMS), Facilities Work Order System, FAMIS360, Financial Aid Calculator/NetPrice, Financial Aid WorkStudy Form, FoodPro, Golden Tree Viewer, Graduate Division Admissions System, Graduate Enrolled Students System, Highlander Orientation, Human Resources Data Warehouse (HRDW), Human Resource Management System (HRMS), IAMRiverside, iEval, iGrade, International Scholar Services (ISS online), International Student and Scholar Management (ISSM), iRecruit, iReport, iTravel, Kuali, Kuali Research, MyAccount, MyPhoto, MyUCR, One Time Payment Tool, Oracle Budget (EPM), Oracle COA Management (EDMCS), Oracle Financials (ERP), Photo Roster, Position Funding Change Request, Qualtrics, R'Ability, R’Grad, R'Space, R'Web, Salary Cost Transfer Tool, School of Business - Apply For Graduation, School of Business - Faculty Voting, School of Business - Student Forms, ServiceNow, Single Sign-On (SSO), Slate Student Success - Undergraduate Advising Portal, Statement of Legal Residence (SLR), Time & Attendance Reporting System, Timesheet (TARS), UC Learning Center, UC Learning Center Supplemental Profile Tool, UCR BanApps, UCR Financial System - UCRFS, UCR Jobs Portal, UCR Profiles, UCR Website, UCRFStotals, VCUA Gift Acceptance System, Workfront, Student Forms, Transcript Requests, The Grove (Gemini Enterprise)


June 17, 2026 12:02PM PDT
MONITORING

The service disruption is now considered resolved, and all systems are "Operational". UCR ITS staff will continue to monitor the status of the systems to ensure stability.

June 17, 2026 11:41AM PDT
INVESTIGATING

UCR ITS staff have identified the cause of the service disruption, and are working quickly towards a resolution to the problem. We appreciate your patience as we return the affected systems to an "Operational" status.
Oracle Fusion Applications - Upcoming Exception MaintenancePlanned Maintenance

Description

Dear Oracle Financials Users, Please be advised that Oracle Financials will be unavailable from Saturday, June 20, 2026 at 12:30 AM PST until 2:30 AM PST. The disruption period is designated for an Oracle Maintenance Release provided to update the application, which requires a temporary interruption of the service. Other systems impacted by this maintenance include: Concur Travel & Expense, ePay, COA Golden Tree Viewer, and COA Validation Services in various related systems where COAs are required for transactions. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Finance and Administration Support at https://ucrsupport.service-now.com/finadmin_portal.  Please note: Oracle Financials is UCR’s system of record for financial transactions and financial reporting, including procurement, grants management, and more. You are receiving this email automatically due to your allowed access to Oracle Financials. Direct replies to this email address will automatically generate a “REJECT” notice; for inquiries, please contact Finance and Administration Support using the link provided above. Sincerely, Asirra Suguitan Associate Vice Chancellor and Campus Controller Business & Financial Services http://bfs.ucr.edu/

Components

Oracle Financials (ERP)

Schedule

June 20, 2026 12:01AM - 10:00AM PDT


June 20, 2026 12:01AM PDT
UPDATE

Scheduled maintenance is starting.

Academic Analytics - External Discovery Site

Operational

Academic Analytics - Faculty Insight

Operational

Academic Personnel (AP) Recruit

Operational

Academic Personnel Management System (ACAPER)

Operational

Adobe Creative Cloud (SaaS)

Operational

Advisor Student Profile

Operational

Alertus Emergency Notification System

Operational

API Gateway

Operational

Appetize

Operational

Asset Management System (AMS)

Operational

Banner Admin

Operational

Banner AppNavigator

Operational

Banner Document Management

Operational

Banner Enterprise Scheduler (ISE)

Operational

Banner Registration

Operational

Banner Self Service

Operational

Banner Student Profile

Operational

Bear Help Phone System (ITS Help Desk)

Operational

Campus Transact (FKA-Blackboard)

Operational

Campus Wired Network

Operational

Campus Telephones

Operational

Campus VPN

Operational

Campus Websites

Operational

Campus Wireless Network

Operational

Capital Programs Management Systems (CPMS)

Operational

Cash Collection Reporting & Reconciliation System (CCRRS)

Operational

Citrus Cloning Protection Program (CCPP)

Operational

Civitas

Operational

Cognos

Operational

Concur Travel and Expense

Operational

Content Management System (CMS) - Pantheon

Operational

Copier Billing

Operational

Course Request System (CRS)

Operational

COVID-19 Supervisor Dashboard

Operational

COVID-19 Testing System

Operational

Daily Digest

Service Disruption

DegreeWorks

Operational

DNS - Public

Operational

DocuSign

Operational

DUO (Two Factor Authentication)

Operational

EduNav

Operational

eFile

Operational

eFilePlus

Operational

eLearn Canvas

Operational

Ellucian Campus Receivables Collector

Operational

Emergency Notification System (ENS)

Operational

Enterprise Access Control System (EACS)

Operational

ePay - Online Payment System

Operational

Event Management System (EMS)

Operational

Facilities Management System (FMS)

Operational

Facilities Work Order System

Operational

FAMIS360

Operational

Financial Aid Calculator/NetPrice

Operational

Financial Aid WorkStudy Form

Operational

Financial Closing and Certification System

Operational

Financial Journal Documentation System

Operational

Fleet Services System

Operational

FoodPro

Operational

Geographic Information System (GIS)

Operational

Golden Tree Viewer

Operational

Graduate Division Admissions System

Operational

Graduate Enrolled Students System

Operational

Highlander Orientation

Operational

HUB Inventory & Equipment Check-Out System

Operational

Human Resources Data Warehouse (HRDW)

Operational

Human Resource Management System (HRMS)

Operational

IAMRiverside

Operational

iEval

Operational

iGrade

Operational

International Scholar Services (ISS online)

Operational

International Student and Scholar Management (ISSM)

Operational

iRecruit

Operational

iReport

Operational

itopia

Operational

iTravel

Operational

Kronos Telestaff

Operational

Kuali

Operational

Kuali Research

Operational

LaptopAnytime Kiosks

Operational

Ledger Reconciliation System (LRSS)

Operational

LinkedIn Learning

Operational

LMS Code Generator

Operational

Lockshop Velocity

Operational

Looker - General Ledger

Operational

Looker - Position

Operational

Mail Services Work Order System

Operational

Mediasite

Operational

Mediaworks

Operational

MyAccount

Operational

MyForms

Operational

MyPhoto

Operational

MySoftware

Operational

MyUCR

Operational

Office 365

Operational

One Time Payment Tool

Operational

Oracle Budget (EPM)

Operational

Oracle COA Management (EDMCS)

Operational

Oracle Financials (ERP)

Planned Maintenance

PaperCut Printing

Operational

Photo Roster

Operational

Point and Click (PnC)

Operational

Position Funding Change Request

Operational

Printing & Reprographics (P&R) Work Order System

Operational

ProPharm

Operational

Qualtrics

Operational

R'Ability

Operational

R'Docs

Operational

R’Grad

Operational

R'Mail

Operational

R'Space

Operational

R'Web

Operational

Salary Cost Transfer Tool

Operational

Salesforce - TargetX

Operational

School of Business - Apply For Graduation

Operational

School of Business - Business Directory

Operational

School of Business - Faculty Voting

Operational

School of Business IT Infrastructure

Operational

School of Business - Student Forms

Operational

ServiceNow

Operational

SharePoint

Operational

Single Sign-On (SSO)

Operational

SignIn (Walk-Ins)

Operational

Slack Services

Operational

Slate Student Success - Undergraduate Advising Portal

Operational

SOM Academic Affairs System (SOM AAS)

Operational

Statement of Legal Residence (SLR)

Operational

Streamline Verify

Operational

Student Affairs Sharepoint

Operational

Student Data Query System

Operational

Student Payments (Cashnet)

Operational

Student Recreation Center Portal (Fusion)

Operational

Summer Financial Aid

Operational

SuperDOPE

Operational

T2 Flex

Operational

TA Online

Operational

TAPS Kiosk - ServiceNow

Operational

Time & Attendance Reporting System, Timesheet (TARS)

Operational

Undergraduate Admissions Evaluation Tool

Operational

UC Learning Center

Operational

UC Learning Center Supplemental Profile Tool

Operational

UC Path

Operational

UCR BanApps

Operational

UCR Financial System - UCRFS

Operational

UCR Guest Login

Operational

UCR Jobs Portal

Operational

UCR Profiles

Operational

UCR Website

Operational

UCRFS Golden Tree Viewer

Operational

UCRFStotals

Operational

VCUA Gift Acceptance System

Operational

VHOST

Operational

Web Recharge

Operational

WEPA Printing Kiosks

Operational

Wiki

Operational

Workfront

Operational

Student Forms

Operational

Transcript Requests

Operational

The Grove (Gemini Enterprise)

Operational

Campus Camera System

Operational

External Services

DocuSign

Duo

Google Cloud

MS Office365

Pingdom

SendGrid

Slack

Status.io

Zoom

Scheduled Maintenance

Planned Maintenance - BannerPlanned Maintenance

Schedule

June 20, 2026 6:00AM - 6:00PM PDT

Components

Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management, Banner Enterprise Scheduler (ISE), Banner Registration, Banner Self Service, Banner Student Profile, Course Request System (CRS), Student Payments (Cashnet), UCR BanApps

Description

Please be advised that below mentioned applications will be unavailable from 6:00 AM to 6:00 PM on Saturday June 20th. This period of disruption is being scheduled for a planned maintenance to update the application which will require a rolling interruption of the service. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
Oracle Fusion Applications - Upcoming Exception Migration to Identity and Access Management (IAM)Planned Maintenance

Schedule

June 27, 2026 1:00AM - 2:30AM PDT

Components

Oracle Financials (ERP)

Description

Oracle Fusion Applications - Upcoming Exception Migration to Identity and Access Management (IAM) Oracle Cloud User, During your scheduled Fusion Applications exception maintenance, the Identity and Access Management (IAM) for your Fusion environment(s) will be upgraded to Oracle Cloud Infrastructure Identity and Access Management (OCI IAM). Important: Your environments are enabled with Federated SSO. You must complete the pre-upgrade actions for each environment, including production, at least 72 hours before the scheduled downtime of each environment to ensure continued access to Fusion Applications. These steps do not affect your current SSO, integrations, or workflows. They are for testing/validation only and take effect after the identity upgrade. Why is this change happening? The new OCI IAM experience in Oracle Cloud Console provides enhanced capabilities for managing authentication, sign-on policy, single sign-on (SSO), and multi-factor authentication (MFA). All existing user attributes (user names, emails, login credentials, Federated SSO configuration) will be migrated during the upgrade, allowing you to leverage OCI IAM capabilities. To learn more, refer to the IAM with Identity Domains Guide.
 When is this change happening? See the start time and estimated end time in the schedule below. What are my required actions? Your environment(s) are enabled with Federated SSO; therefore, you must complete the following actions for each environment, including production, at least 72 hours before the scheduled downtime of each environment to ensure continued access to your Fusion Applications. Your users will not be able to use SSO to sign into Fusion Applications if you do not complete the required actions. To learn more, refer to Pre-upgrade tasks for federated SSO environments. Oracle recommends that Fusion Applications environment administrators identify the individual(s) responsible for performing the required actions below. The individual(s) may have Identity Administrator and/or Security Administrator roles. Download the SAML metadata file for the environment's associated identity domain from the Oracle Cloud Console. Configure Service Provider(s) in your corporate identity system that federate SSO for your Fusion Applications environment. Update Identity Provider(s) in the associated identity domain and test from Oracle Cloud Console. Acknowledge that the Service Provider(s) and Identity Providers(s) setup is completed as part of the pre-upgrade required actions on Oracle Cloud Console. If the required actions are not completed before that time, your users won't be able to use SSO to sign into Fusion Applications after the identity upgrade. You can resolve the issue by completing the required pre-upgrade actions immediately. If you need assistance, contact Oracle by logging a Support Request (SR). Will the required pre-upgrade actions affect my current environments? These actions do not affect your current SSO, integrations, or workflows. They are for testing/validation only and take effect after the identity upgrade. What should I do if I have other applications that integrate with Fusion environments? If you have other applications (such as Taleo or CPQ) that use Fusion environments to federate SSO, you must reconfigure the Identity Provider in the other applications and retest the federation after the identity upgrade to ensure that Federated SSO for other applications continues to function correctly. Check all "Integrated applications" in the Identity and Security section of Oracle Cloud Console to identify any service that integrates with Fusion Applications environments, and make sure the authentication for the integration is working after the identity upgrade.