All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2026 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendars-2026.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.91 % uptime
Today
PROD US2 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.57 % uptime
Today
PROD EU3 Operational
90 days ago
99.98 % uptime
Today
PROD AP1 Operational
90 days ago
100.0 % uptime
Today
PROD ME2 Operational
90 days ago
100.0 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.92 % uptime
Today
SB US2 Operational
90 days ago
99.99 % uptime
Today
SB NA3 Operational
90 days ago
99.65 % uptime
Today
SB EU3 Operational
90 days ago
99.99 % uptime
Today
SB AP1 Operational
90 days ago
99.99 % uptime
Today
SB ME2 Operational
90 days ago
99.99 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Jul Deployment (7.50.2) Jul 10, 2026 18:00 - Jul 11, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:41 UTC
Scheduled - BlackLine's 2026-Jul Deployment (7.50.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 10 Jul at 6:00 pm

AEST: Saturday, 11 Jul at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 18:58 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Jul Deployment (7.50.2) Jul 10, 2026 22:30 - Jul 11, 2026 12:30 UTC

BlackLine's 2026-Jul Deployment (7.50.2) will be deployed to Sandbox environments beginning at the following times:

Friday, 10 Jul at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:00 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (EU, APAC, KSA) Jul 17, 2026 20:00 - Jul 18, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:01 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:38 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (US) Jul 18, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:36 UTC

BlackLine FCM Production(EU, APAC & KSA): 2026-Jul Deployment (7.50.2) Jul 24, 2026 20:00 - Jul 25, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:41 UTC
Scheduled - BlackLine's 2026-Jul Deployment (7.50.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, Jul 24 at 8:00 pm

AEST: Saturday, Jul 25 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 19:06 UTC

BlackLine FCM Production(NA3): 2026-Jul Deployment (7.50.2) Jul 25, 2026 00:00-12:30 UTC

BlackLine's 2026-Jul Deployment(7.50.2) will be deployed to Production environments beginning at the following times:

Friday, 24 Jul at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:08 UTC

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Aug Release (7.51.0) Aug 7, 2026 18:00 - Aug 8, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:42 UTC
Scheduled - BlackLine's 2026-Aug Release (7.51.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 Aug at 6:00 pm

AEST: Saturday, 7 Aug at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 19:20 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Aug Release (7.51.0) Aug 7, 2026 22:30 - Aug 8, 2026 12:30 UTC

BlackLine's 2026-Aug Release (7.51.0) will be deployed to Sandbox environments beginning at the following times:

Friday, 7 Aug at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:23 UTC

BlackLine Production Maintenance: August 14, 2026 (EU, APAC, KSA) Aug 14, 2026 20:00 - Aug 15, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:01 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:07 UTC

BlackLine Production Maintenance: August 14, 2026 (US) Aug 15, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine FCM Production(EU, APAC & KSA): 2026-Aug Release (7.51.0) Aug 21, 2026 20:00 - Aug 22, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:42 UTC
Scheduled - BlackLine's 2026-Aug Release (7.51.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, Aug 21 at 8:00 pm

AEST: Saturday, Aug 21 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 19:27 UTC

BlackLine FCM Production(NA3): 2026-Aug Release (7.51.0) Aug 22, 2026 00:00-12:30 UTC

BlackLine's 2026-Aug Release(7.51.0) will be deployed to Production environments beginning at the following times:

Friday, 21 Aug at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:32 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (EU, APAC, KSA) Sep 18, 2026 20:00 - Sep 19, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:02 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:41 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (US) Sep 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:39 UTC

BlackLine Production Maintenance: October 23, 2026 (EU, APAC, KSA) Oct 23, 2026 20:00 - Oct 24, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:11 UTC

BlackLine Production Maintenance: October 23, 2026 (US) Oct 24, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:12 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (EU, APAC, KSA) Nov 13, 2026 21:00 - Nov 14, 2026 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 01:08 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (US) Nov 14, 2026 01:00-13:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:01 UTC

BlackLine Production Maintenance: December 18, 2026 (EU, APAC, KSA) Dec 18, 2026 20:00 - Dec 19, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:13 UTC

BlackLine Production Maintenance: December 18, 2026 (US) Dec 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC
Jun 21, 2026

No incidents reported today.

Jun 20, 2026
Completed - The scheduled maintenance has been completed.
Jun 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 17:00 UTC
Scheduled - Service Interruption: Brief connectivity interruptions or periods
of unavailability may occur for the specified SFTP sites while
patches are being applied and services
are restarted.

Jun 19, 00:21 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 16:00 UTC
Scheduled - Service Interruption: Brief connectivity interruptions or periods
of unavailability may occur for the specified SFTP sites while
patches are being applied and services
are restarted.

Jun 18, 18:50 UTC
Jun 19, 2026
Completed - The scheduled maintenance has been completed.
Jun 19, 16:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 14:00 UTC
Scheduled - Notification: On 19 June 2026, BlackLine will deploy hotfix upgrade 3.23.0.3 for the Accounts Receivable Automation Multi-Tenant platform to the Sandpit and Production environments.

The update affects UI applications only. The deployment is non-disruptive — customers will experience no service interruption and no downtime.

Jun 19, 12:47 UTC
Jun 18, 2026
Completed - The scheduled maintenance has been completed.
Jun 18, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:30 UTC
Scheduled - We will be rotating the client cert for the Dataingestion service which is getting expired on next week and this would create RI’s or unavailability of the service.
Jun 17, 05:49 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:30 UTC
Scheduled - We will be rotating the client cert for the Dataingestion service which is getting expired on next week and this would create RI’s or unavailability of the service.
Jun 17, 05:46 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
Completed - The scheduled maintenance has been completed.
Jun 14, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 05:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant Platform Upgrade: 2026 June 14th Release (3.23.0.2) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 11, 08:54 UTC
Jun 13, 2026
Completed - The scheduled maintenance has been completed.
Jun 13, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:30 UTC
Scheduled - Reason: Sandbox Release for non-ICH (ICNT) application

Implementation window: Jun 12, 5 - 8PMPST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

May 28, 17:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 16:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Production (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: June 13th 16:00 - 20:00 UTC (June 13th, 9:00 am – 1:00 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Jun 12, 11:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 05:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 UTC
Scheduled - BlackLine's 2026-Jun Deployment(7.50.1) will be deployed to Production environments beginning at the following times:

Friday, 12 Jun at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 18:53 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 04:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 11, 20:40 UTC
Scheduled - BlackLine's 2026-Jun Deployment (7.50.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, Jun 12 at 8:00 pm

AEST: Saturday, Jun 13 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 18:50 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jun 13, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 01:00 UTC
Scheduled - Reason: Monthly Production Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA

Implementation window: Jun 12, 5 - 10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

May 26, 09:00 UTC
Jun 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 18:00 UTC
Scheduled - BlackLine will be performing maintenance in KSA Sandbox environment as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance

Jun 10, 19:13 UTC
Jun 11, 2026
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jun 11, 13:08 UTC
Monitoring - BlackLine has deployed a fix for Okta Single Sign-On (SSO) issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Jun 11, 09:19 UTC
Investigating - Customers may experience login failures when attempting to authenticate via Okta Single Sign-On (SSO) on Sandbox NA3. BlackLine teams are actively investigating the issue, and we will post regular updates to this page until it is fully resolved.
Jun 11, 09:01 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Jun 9, 17:29 UTC
Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Scheduled - BlackLine will be performing scheduled maintenance on the Okta identity provider configuration for the Middle East Production environment. During this maintenance window, updates will be applied to policies, settings, and security configurations.
No service interruption is expected. In the unlikely event that a rollback is required, any impact would be limited to less than one hour and would only affect users in the Middle East region attempting to log in during that window. All changes will be verified with post-implementation testing before the maintenance window is closed.

May 21, 21:36 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jun 10, 18:48 UTC
Identified - BlackLine will be performing critical maintenance in Sandbox environments on June 10th 11:30 PST as part of our continued commitment to ensure our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions.

Times are subject to change, but will be updated before and after maintenance.

Maintaining uptime and availability is of the utmost importance to BlackLine and we strive to provide as much notice as possible. From time to time, it may be necessary to perform critical maintenance to continue to provide the availability and uptime our customers expect. We appreciate your patience and understanding during this maintenance.

Jun 10, 18:25 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 01:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Jun 9, 17:29 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 02:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 UTC
Scheduled - BlackLine's 2026-June Deployment (7.50.1) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 9 June at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

May 19, 19:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 02:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 18:00 UTC
Scheduled - BlackLine's 2026-June Deployment (7.50.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 9 June at 6:00 pm

AEST: Wednesday, 10 June at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

May 19, 18:49 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 UTC
Scheduled - BlackLine will be performing scheduled maintenance on the Okta identity provider configuration for the Middle East Sandbox environment. During this maintenance window, updates will be applied to policies, settings, and security configurations.
No service interruption is expected. In the unlikely event that a rollback is required, any impact would be limited to less than one hour and would only affect users in the Middle East region attempting to log in during that window. All changes will be verified with post-implementation testing before the maintenance window is closed.

May 27, 17:15 UTC
Jun 9, 2026
Resolved - The backend re-synchronization process is now 100% complete. Processing queues for FTP import jobs (DAI & DMP) on the NA3 and SBNA3 systems have fully cleared, and standard processing speeds are restored. Engineering teams will continue to monitor system performance to ensure sustained stability.
Jun 9, 02:03 UTC
Update - Customers may be experiencing delays with FTP import job processing (DAI & DMP) on the NA3 and SBNA3 systems.. Our backend re-synchronization process is progressing and is now 92% complete. Engineering teams continue to monitor system performance and processing queues as we approach full restoration of standard processing speeds for FTP import jobs (DAI & DMP).
Jun 9, 00:50 UTC
Update - A significant portion of the processing queue has been successfully cleared as the system efficiently handles the production workload. Our backend re-synchronization is progressing smoothly, with completion rates currently at 84% across the impacted aggregates.
Jun 8, 23:46 UTC
Update - Customers may continue to experience latency with FTP import jobs (DAI & DMP). Processing queues have now fully cleared for a large segment of our customers, and our backend synchronization process is approximately 75% complete. Engineering teams remain actively engaged in monitoring throughput and clearing the remaining backlog to fully restore standard processing speeds. We will provide another update as progress continues.
Jun 8, 22:42 UTC
Monitoring - Customers may be experiencing an issue where possible latency issues with FTP import jobs (DAI & DMP). Our backend synchronization process is making steady progress and is now over two-thirds complete. Engineering teams remain actively engaged in monitoring throughput and clearing the remaining backlog to fully restore standard processing speeds.
Jun 8, 21:26 UTC
Update - Customers may be experiencing delays with FTP import job processing (DAI & DMP) on the NA3 and SBNA3 systems. Our engineering teams remain engaged in remediation efforts and are continuing to tune system performance while reducing the volume of queued jobs. Processing throughput has improved, and imports are steadily progressing through the backlog.
Jun 8, 20:00 UTC
Update - Customers may be experiencing an issue where possible latency issues with FTP import jobs (DAI & DMP). Our engineering teams continue to optimize system resources and clear the service queue backlog for FTP import jobs (DAI & DMP) on the NA3 and SBNA3 systems. We are seeing progress in processing times and will provide another update as we work toward fully restoring standard performance.
Jun 8, 19:00 UTC
Update - Customers may be experiencing an issue where possible latency issues with FTP import jobs (DAI & DMP). Our engineering teams are actively optimizing system resources to clear any processing delays and restore standard performance speeds.
Jun 8, 18:00 UTC
Update - Customers may be experiencing an issue where Possible Slowdown on (NA3 & SBNA3) Systems. Our technical teams are actively clearing the service queue backlog and optimizing the system to restore standard processing times. We will continue to provide updates as the process continues.
Jun 8, 17:00 UTC
Identified - Customers may be experiencing an issue where possible latency issues with FTP import jobs (DAI & DMP). BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Jun 8, 16:05 UTC
Investigating - Customers may be experiencing an issue where Possible Slowdown on (NA3 & SBNA3) Systems. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 8, 11:36 UTC
Jun 8, 2026
Jun 7, 2026
Completed - The scheduled maintenance has been completed.
Jun 7, 16:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant Platform Upgrade: 2026 June 7th Release (3.22.0.3) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 5, 09:36 UTC