Innovating Experiences

A global tech and advisory firm powering customer success through research, innovation and community.

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Solutions

What drives us

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Experiences

We craft research moments that craft joy, not just insight.
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Innovation

We blend platform, community, and creativity to reimagine what’s possible.
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Partnership

We grow through lasting relationships, shared ambition and skin-in-the-game commitment.

Featured blogs

Partnership that delivers

“They put their heart and mind and that is very visible. It's a marvelous experience working with Twimbit”

Vikram Sinha,
President Director & Chief Executive Officer
Indosat Ooredoo Hutchison
+6M
customers in year 1
50%
churn reduction
600
journeys simplified

Our customers

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New at Twimbit

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Event

Making CX a national and CEO agenda in India with the State of CX India 2025

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Event

Twimbit Telecom Awards 2026. The Highest Honor for Telecom Innovators. Coming soon    

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Twimbit Purpose Index

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Customer Experience

4.3

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Employee Experience

3.5

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Partner Experience

4.3

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Shareholder Experience

4.0

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Planet Experience

2.0