Building the future of B2B support
Meet the team behind the platform trusted by the next generation
Backed by the best
We've raised $50M+ from investors who understand both enterprise software and the challenges of building for B2B teams:
We're building the first B2B support platform.
Discovery
The initial insight came after we noticed the emerging trend of chat-based platforms like Slack and Microsoft Teams partially replacing email in B2B comms, and how that broke most existing post-sales workflows.
We’re building Pylon specifically for how B2B teams actually work — with complex accounts, multiple stakeholders, and conversations across multiple platforms.
How it started
Advith and Robert met at Caltech and then later met Marty during the Kleiner Perkins Fellowship.
The three founders started as software engineers at companies like Airbnb, Samsara, and Affinity before starting the company together.
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