Replying to @_a1jay
Hey, thank you for bringing your concerns to our attention. You can send us a DM with more information on what happened whenever you are ready!^EL
Capital One
345.9K posts
Capital One
@AskCapitalOne
We're the official Capital One Customer Service Twitter team and we're here to help! See important info below:
- Replying to @holygroundsoundCapital One Cardholder Presale tickets will be available starting 11/16 at 2pm local venue time. See taylorswift.com/events for more details. This is the page you will want to have open when the event starts to gain access to the event. ^NP
- We're continuing to work to address this technical issue and will share an update as soon as it's resolved.We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank.
- Capital One is experiencing a technical issue impacting customer money movement, including direct deposits, and the ability for some customers to access accounts. We are actively working to resolve the issue and restore all services. We greatly apologize for the inconvenience.
- We are actively working with the vendor to resolve the issue and restore services, and apologize for the inconvenience.
- Good Morning, we are aware of difficulties with logging into our full site and app. Our techs are on it! Thank you for your patience! ^HKH
- We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank.
- Replying to @salmon_addictEligible Capital One cardholders can use the first 6 digits of their card to get exclusive access to the #TSTheErasTour presale starting 11/15 at 2pm local time. You must also use your eligible card to purchase tickets. #TSxCapitalOne
- Account functionality for all customers is now restored. We sincerely apologize for how frustrating this experience has been. We are committed to making it right. We encourage customers to check their accounts online and contact us for any support.
- We recognize the frustration this issue has caused and we sincerely apologize to our valued customers.
- Good Morning, we are aware of difficulties with logging into online servicing and app. Our techs are on it! Thank you for your patience! ^HKH
- We’ve made substantial progress resolving our third-party vendor issue. Full account functionality has been restored for most customers and are completing work to restore full service to all customers as soon as possible. We encourage customers to review their accounts online.
- Replying to @RealCandaceOHi Candace. We can help with that here! When you have a moment, DM us a picture of the envelope with your name and address visible. From there, we can enter the information exactly as it appears in our system to help opt you out of solicitations. ^CV
- We are no longer advertising on the program. ^JR
