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Doug Paulley
29.8K posts
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Doug Paulley
@Doug_Paulley
Disabled transport rights campaigner. 'Relentless, but not vexatious' - @railandroad Board 'Like a Doug with a bone' - @HH23tt 'Exclusive' 'VIP' - @GTRailUK
Wetherby
kingqueen.org.uk
Joined August 2007
575
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5,203
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  • Pinned
    user avatar
    Doug Paulley
    @Doug_Paulley
    Sep 6, 2024
    15 times I've been left on a train. Featuring @northernassist, @LNER, @CrossCountryUK, @tfwrail , @TfL, @TPEassist, @GTRailUK and GNER. Also starring @Tanni_GT and @Keir_Starmer. It shouldn't happen - but it does, all the time.
    72K
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    Doug Paulley
    @Doug_Paulley
    Oct 19, 2024
    Hey @TPEassist I booked this wheelchair space, and when I got on, there's a suitcase in it. Your staff on board told me to use another wheelchair space, not my booked one, rather than get anybody to move it.
    A big red suitcase in a wheelchair space with "Leeds to Manchr Vic" on the reservation label
    1M
  • user avatar
    Doug Paulley
    @Doug_Paulley
    May 3, 2024
    I guess I'll catch the next train then, @northernassist. Equality my arse.
    Image
    00:00
    2.2M
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Nov 16, 2023
    No room for the ramp on the 1133 @LNER at King's Cross. Told I would have to catch a later train. Er... no. I refused to allow dispatch until LNER agreed to move the whole train 5 metres so I could get on. Not rocket science surely. "Managers say no" @DavidHorne
    A ramp deployed from a train door on a platform. The gap between the ramp and the wall of the platform is too narrow for a wheelchair to fit. I am near the edge of the platform, preventing dispatch.
    826K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Nov 21, 2024
    The delay was not caused by passengers causing a disturbance on a train, it was caused by @CrossCountryUK failing to maintain wheelchair space bookings. I was perfectly calm and polite. Given it is public on Twitter that the incident involved me, that's libelous. Watch out, XC.
    Screenshot of JourneyCheck website, giving timings of the 0748 from Glasgow Central.
It says "It has been delayed previously and is expected to be 39 minutes late from Leeds. 
This is due to passengers causing a disturbance on a train."
    456K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Aug 26, 2023
    Sue me. Outside Selly Oak Station yesterday.
    Image
    00:00
    750K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Jul 26, 2023
    Hey @northernassist I'm Deaf. You just announced by tannoy only a late platform change for the 1806 HGT > LDS from 3 to 1. Didn't bother changing the destination screens. Didn't bother telling me - even though I booked assistance and was waiting there 20 minutes in advance
    131K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Jun 29, 2023
    Dear @Mark_J_Harper I will judicially review you if you implement Closure of ticket offices. You may remember me - I was one of the claimants in the case that got the National Disability Strategy declared illegal, and the claimant in Paulley vs Firstbus. This is next.
    111K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Oct 19, 2024
    Replying to @TPEassist
    Hello I would not like any assistance other than I would please like to not be put to the effort of filling a complaint out. PA-3N4YCCVA Thank you
    80K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Oct 19, 2024
    Replying to @Doug_Paulley
    Mind you perhaps it is as well, because the companion seat you booked for my friend isn't anywhere near my booked wheelchair space.
    A picture of a reservation indicator for a seat in a train
    90K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Aug 17, 2024
    I got left on a train after it terminated at Leeds. A @CrossCountryUK train. @northernassist assistance staff. Train managers didn't check the train. Driver noticed me as he went past, took 20 mins to find platform staff to get me off. Missed last bus home.
    247K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Jul 19, 2023
    We disabled people have launched a legal challenge against the consultation for closure of ticket offices. @newdawn75 and I, with @LeighDay_Law, barristers and allies. The consultation is a travesty, as are the proposals which are a wholesale attack. leighday.co.uk/news/news/2023…
    122K
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Mar 25, 2022
    I am very sorry indeed to tell everybody that @CrippledCyclist has died. He died very suddenly on Monday night; quickly and peacefully. This is a great loss to a great many people - his partner and family, and so many others whose lives he touched. We have lost a great person.
  • user avatar
    Doug Paulley
    @Doug_Paulley
    Jul 7, 2023
    Leeds @HMCTSgovuk security asked me to stand up. "I can't." "so how do you stand up to get out of your wheelchair at home then?" He got his boss on the radio, to complain that I was refusing to stand up. I started to panic. Boss then told him he couldn't ask me to stand up.
    111K

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