Genesys (@Genesys) / X

Genesys

29.7K posts

Genesys

@Genesys

Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver the best customer and employee experiences.

Menlo Park, CA USA

Joined March 2009

Pinned
Genesys
@Genesys
Oct 8, 2025
📣 We’ve once again been named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2025 Vendor Assessment. Genesys was recognized for strengths in breadth of offering and omni-channel capabilities. Get the excerpt: gsys.cx/46JLyVG
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Genesys
@Genesys
Oct 18, 2023
.@ScuderiaFerrari is back in the US this week and we're along for the ride 🙌😎 Powered by innovation and teamwork, they are ready to show up and show out at the #UnitedStatesGP 🇺🇸 #DrivenByExperiences
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Genesys
@Genesys
Nov 8, 2023
No peaking @Charles_Leclerc 👀 You might be surprised to hear what C² has to say about #CX. Stay tuned to find out what we’ve been up to with our partners at @ScuderiaFerrari 🍿 #DrivenByExperiences @Carlossainz55
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Genesys
@Genesys
Nov 9, 2023
How does the Smooth Operator @Carlossainz55 of @ScuderiaFerrari react in one of the most frustrating scenarios in #CX? Find out 👇 #DrivenByExperiences
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Genesys
@Genesys
Nov 27, 2023
C² 🤝 personalized experiences Watch to see how @ScuderiaFerrari drivers @Charles_Leclerc and @Carlossainz55 respond to great #CX 👇 #DrivenByExperiences
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Genesys
@Genesys
Dec 6, 2023
What matters most in a #CX interaction to @ScuderiaFerrari driver @Charles_Leclerc?🤔 It’s definitely friendliness… Or maybe it’s not? Watch to see where C² lands 👇 #DrivenByExperiences
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Genesys
@Genesys
Dec 15, 2023
And that's a wrap on the 2023 @F1 season! From amazing driving, incredible teamwork, and a strong passion for outstanding outcomes, @ScuderiaFerrari achieves 🥉 overall 🎉 Like in #CX, speed + innovation = amazing experiences. #DrivenByExperiences
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Genesys
@Genesys
Oct 17, 2024
We are excited to hit the track with @ScuderiaFerrari in Austin for the #USGrandPrix🇺🇸
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Genesys
@Genesys
Jan 16, 2020
The #RacetotheCloud is on!🏁 Let's do this, @Hinchtown!👊 #GenesysKO #ChallengeAccepted
Genesys
@Genesys
Jul 2, 2024
In tech and in racing, there’s an influx of data. And utilizing the right data at the right time can pave the way for performance. Watch the @ScuderiaFerrari team this weekend at the #BritishGP, and learn more about making data-driven decisions ↓ #DrivenByExperiences
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From genesys.com
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Genesys
@Genesys
Aug 12, 2020
.@Hinchtown to P1 in #Indy500 Practice 1.😤 You love to see it. #RacetotheCloud #ChallengeAccepted 📸 @IndyCar
Genesys
@Genesys
Jan 26, 2021
🚨 𝗝𝗨𝗦𝗧 𝗜𝗡: Genesys expands partnership with @Hinchtown to 𝟭𝟬 𝗿𝗮𝗰𝗲𝘀 in the 2021 @IndyCar season. Find out why we believe our #EngineForSuccess in CX has more in common with IndyCar than meets the eye. 🤝 @FollowAndretti 📸 @IndyCar
Genesys expands partnership with James Hinchcliffe
From andrettiglobal.com
Genesys
@Genesys
Aug 24, 2020
What a drive. What a ride. What a time. @Hinchtown, you're the best.🧡 𝗣𝟳 at the #Indy500. You did us proud.🙌 🤝 @FollowAndretti #RacetotheCloud
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Genesys
@Genesys
Oct 25, 2023
Breathtaking performance in #CX and in racing doesn’t just happen. It’s driven by passion and powered by the right combination of innovation, data and teamwork. Genesys 🤝 @ScuderiaFerrari 🏁 gsys.cx/3Qdk15c #DrivenByExperiences
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