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GroupMe Support
@GroupMeSupport
Contact us for help with @GroupMeSupport #)
help.groupme.com
Joined June 2021
8
Following
430
Followers
Posts
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Jun 9, 2022
    Replying to @Caxmapano
    Hey hope all is well. Kindly DM us the issue you're facing with GroupMe app we will surely assist you.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Oct 6, 2022
    The more, the merrier 🎉 Add a member to a group: msft.it/6017dJ6mb
    Text beside render of mobile phone with GroupMe chat open in app.
    Text beside render of mobile phone with GroupMe chat open and "Add Members" button highlighted.
    Text beside render of mobile phone with GroupMe chat open and email address entered.
    Text beside render of mobile phone with GroupMe chat open and "member invited" notfication highlighted.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Oct 20, 2022
    When your current avatar is like 🥴 and you want to change it to something 😁 we can help with that: msft.it/6011dn8Y9
    Text beside a mobile phone running GroupMe: Change your GroupMe avatar.
    Text beside a mobile phone with GroupMe profile and settings onscreen: Select Profile and Settings, then select Edit profile.
    Text beside a mobile phone with GroupMe edit profile onscreen: Select Edit.
    Text beside a mobile phone with GroupMe edit profile onscreen: Select your avatar, then choose to take a new or use a saved photo.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Oct 11, 2022
    The irony of insisting your password is "on the tip of your tongue" when trying to sign in to a chat app 🤦 How to reset a forgotten password: msft.it/6013d3kZL
    Text beside device render of Surface laptop with "https://msft.it/6012d3kZI" open in web browser.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Jun 25, 2022
    Replying to @LerkerThe
    Hi! Thank you for raising this to us. Our support engineers are already aware of the matter and working hard to get it sorted out soon. Thank you for your patience and understanding.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Mar 7, 2022
    Replying to @GroupMe and @RealAshleyMac
    Hello Ashley, hope all is well. Thank you for looping us on the GroupMe issue. Could you please provide the phone number and email address that's on your account and the issue your facing with the GroupMe application? We are happy to assist you.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Jun 4, 2022
    Replying to @SamIsAnIdiot
    Hey kindly request the member to contact us directly so that we can help them get this sorted.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Nov 9, 2023
    Replying to @9xsCharlieSheen
    Hi! We’d like to help you set up your GroupMe account. Due to character limitation, please send us a direct message, so we can isolate and resolve your issue. We’d appreciate sharing a recording of you trying to set up your GroupMe account for reference. We’ll wait for you.
    39
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Apr 20, 2022
    Replying to @ayushrathod04
    Glad to know the issue was resolved. Thank you for using GroupMe.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Mar 1, 2023
    Replying to @FFjunkie_
    Hi there, Brian! Thank you for reaching out, and sorry for the late response. Please check your Inbox as we've sent you a Direct Message. We'll wait for your reply.
    17
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Dec 10, 2022
    Replying to @MrTimWallace
    Hi, Timothy! Let’s help you with that. We understand your GroupMe app crashes when you open it. It would be helpful if you direct message us of your concern to maximize character usage. Any additional information will also be appreciated. We’ll wait for your message in our inbox.
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Sep 21, 2022
    Replying to @evelynelevyn
    Hello again! We just want to acknowledge that there was a backend issue that occurred yesterday and that the problem has already been resolved. In this case, we suggest that you try to relogin to your account. Feel free to contact us if you have other concerns. All the best!
  • user avatar
    GroupMe Support
    @GroupMeSupport
    Jan 29, 2023
    Replying to @dmallette
    Hi, Douglas. Thank you for reaching out to us. We understand that you're not getting any feed notification when people commit to a calendar event on GroupMe. Kindly send us a DM for us to maximize the character count and further discuss your issue. We'll wait for your DM.
    83