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Hi, we’re the Instagram PR team and this is our new handle!
GIF
Instagram Comms
290 posts
Instagram Comms
@InstagramComms
👋 We’re Instagram’s PR team! Are you a reporter on deadline? Email us at [email protected]
Joined January 2020
- Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown
- We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience. #instagramdown
- Instagram is slowly but surely coming back now – thanks for dealing with us and sorry for the wait!Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown
- Yesterday our systems were incorrectly flagging content in support of #EndSARS, and marking posts as false. We are deeply sorry for this. The issue has now been resolved, and we apologize for letting our community down in such a time of need.
- We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry! 😵💫We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience. #instagramdown
- We know some of you may be having some issues using Instagram right now (🥲). We’re so sorry and are working as quickly as possible to fix.
- We want people to have meaningful control over their experience. We’ve been experimenting with Favorites, a way for you to decide whose posts you want to see higher up, and we’re working on another option to see posts from people you follow in chronological order.
- Yeah we tweakin, but only a little bit. We’re aware that some people are having issues loading their comments (we're fixing that) and that some are seeing a bunch of comments saying "nah he tweakin" (what is that?). More soon!
GIF - We've been testing a new experience to hide likes on Feed posts. We unintentionally added more people to the test today, which was a bug — we’re fixing this issue and restoring like counts to those people as soon as possible.
- We're aware some of you are having trouble accessing our messaging apps at the moment. We're working to fix things as quickly as possible. Sorry for any inconvenience, and hang tight! #instagramdown
- We’re working to keep the Instagram community safe and informed on COVID-19. Here’s an update on some of the changes we’ve made so far:
- We’re aware that some people are having trouble accessing Instagram. We’re working to get things back to normal as quickly as possible. Sorry for any inconvenience, and hang tight! #instagramdown
