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SMARTY
10.4K posts
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SMARTY
@SMARTYMobileUK
It’s time to make mobile simple and honest. Our customer support team are available via web-chat from 8am-8pm 7 days a week. smarty.co.uk/contact
smarty.co.uk
Joined June 2017
22
Following
7,956
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  • user avatar
    SMARTY
    @SMARTYMobileUK
    Sep 10, 2022
    Replying to @RobbieKnox
    Robbie has been a customer we had had our eye on for some time, I'm sure the fans will be happy to see this get over the line and I am excited to see what the future holds for us both! -George
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Feb 20, 2018
    Hi Adam, thank you for bringing this to our attention. We have reviewed our policy and made the decision to stop any advertising on the Daily Mail.
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Dec 1, 2023
    We’re aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We’re so sorry if you’ve been impacted by this, please check back here for updates.
    44K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Feb 25, 2022
    In light of the escalating situation in Ukraine, we are waiving charges on all calls and texts to and from the UK to numbers in Ukraine, as well as all calls, texts, and data services within Ukraine. Stay safe.
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Apr 23, 2023
    We’re aware that a number of customers have not received the test alert. We’re working closely with the government to understand why and make sure it doesn't happen when the system is in use.
    14K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Jan 23, 2025
    We're aware of an issue affecting a small percentage of voice services, our team are working hard to fix this as soon as possible. We're really sorry for any inconvenience caused. Data services and 999 calls are unaffected, please bear with us.
    21K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Feb 7, 2023
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    5.9K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Dec 1, 2023
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    23K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Feb 10, 2024
    Good afternoon! Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing. - Jodie
    15K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    May 30, 2019
    Why pay for 5 spices when you’re only getting 4?🤷‍♀️. If you bought a reunion ticket, hold up 4 fingers and take a selfie 🤳. Share with #SmartyPayback. Get paid back. T's&C’s👉 bit.ly/2QvPS1J
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  • user avatar
    SMARTY
    @SMARTYMobileUK
    Jun 25, 2025
    Update 09:30AM: We are aware of an issue affecting voice services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused. 📷
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    help.smarty.co.uk
    Home | SMARTY Help Centre
    SMARTY Help Centre
    24K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Nov 12, 2020
    We’ve partnered with @GuzKhanOfficial to break down everyday jargon 🤔. We’ve even collated all this nonsense into the world’s first Dictionary of Jargon 📖🤯. Checkout the full SMARTY Jargonary here smarty.co.uk/blog/jargonary
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  • user avatar
    SMARTY
    @SMARTYMobileUK
    Apr 24, 2023
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    13K
  • user avatar
    SMARTY
    @SMARTYMobileUK
    Feb 9, 2024
    We're aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls, and text services. We are very sorry for any inconvenience this is causing.
    11K

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