Log inSign up
B&Q Help
137.1K posts
Image
user avatar
B&Q Help
@bandq_help
We're here between 7am & 10pm, 7 days a week. To help you find answers faster, we’ve put together the answers to your most asked question ⬇️
United Kingdom
diy.com/faqs
Joined July 2012
3,052
Following
8,667
Followers
  • user avatar
    B&Q Help
    @bandq_help
    Dec 13, 2022
    Replying to @updates_brumz
    Thank you for bringing this to our attention, we are taking this very seriously and are investigating further.
  • user avatar
    B&Q Help
    @bandq_help
    Jun 1, 2019
    Replying to @TheFootbaIlHub and @DeludedBrendan
    Hi, we do offer a return service. If you can send us a DM with more information on what you need returned we can look in to it for you? Matthew.
  • user avatar
    B&Q Help
    @bandq_help
    Jan 19, 2015
    Replying to @fatherwhitehall
    Hi there @fatherwhitehall if you're having trouble bonding with colleagues we sell a variety of bonding products that could help ;) Marcus
  • user avatar
    B&Q Help
    @bandq_help
    Jan 6, 2015
    Replying to @YouMoVieMe
    @DruggyBuilder Hi there, what particular plant fertiliser are you looking for? Thanks, Marcus
  • user avatar
    B&Q Help
    @bandq_help
    Apr 15, 2019
    Oh no! ☹️ We operate a Community Reuse scheme which allows our stores to donate to charities, organisations etc. I would recommend visiting your local store and discussing it further with the Duty Manager. Matthew.
  • user avatar
    B&Q Help
    @bandq_help
    May 12, 2021
    Replying to @CDavenp14150810 @BandQ and @APartridgeQOTD
    What a funny story!
  • user avatar
    B&Q Help
    @bandq_help
    Nov 29, 2014
    @SRHills Agreed, he looks very dapper! We'll always find a role for @richardosman if he fancies joining our team. David. #respecttheuniform
  • user avatar
    B&Q Help
    @bandq_help
    May 7, 2017
    Replying to @Bwfcnumber3
    It varies from store to store where items are stocked, if you speak with a colleague I'm sure they can help out!
  • user avatar
    B&Q Help
    @bandq_help
    Nov 17, 2017
    Replying to @dtaylor5633
    Hi Taylor, your local store may be able to help via the community reuse scheme, which you can read about here bandq.social/G8Ry9E. Mark
  • user avatar
    B&Q Help
    @bandq_help
    Sep 30, 2015
    Replying to @JackClaytonsWld
    What a lovely little boy you have @OurSonJack :) Looks like he enjoyed that muffin. Thanks for sharing and hope you have a great day, Clara
  • user avatar
    B&Q Help
    @bandq_help
    Nov 29, 2014
    Replying to @WatfordStatus
    @WatfordStatus Well we've got plenty of wallpaper to paper over the cracks? Or perhaps a spanner to help keep it tight at the back? David.
  • user avatar
    B&Q Help
    @bandq_help
    May 7, 2017
    Replying to @Bwfcnumber3
    I'm glad you had a great customer service experience. Sorry the product you wanted wasn't in stock.
  • user avatar
    B&Q Help
    @bandq_help
    Jan 28, 2017
    Replying to @mxleek and @Aliharmsworth
    Hi Ali , do you have proof of purchase for the door ? Thanks , Arlene
  • user avatar
    B&Q Help
    @bandq_help
    Dec 28, 2017
    Replying to @Dan_b_80
    Hi Dan, what's up? Just to let you know, I can see your pinned tweet is a prank on poor @SwatchUK, so if this turns out to be a joke, I'll be very upset. Leigh

New to X?

Sign up now to get your own personalized timeline!

Create account

By signing up, you agree to the Terms of Service and Privacy Policy, including Cookie Use.

Terms·Privacy·Cookies·Accessibility·Ads Info·© 2026 X Corp.
Don't miss what's happening
People on X are the first to know.
Log inSign up
Advertisement
Advertisement