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Des Traynor
Fin
@destraynor
Co-founder of @fin_ai (fka @intercom).
Dublin City, Ireland
Joined May 2007
Posts
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    🚨Huge day for @fin_ai🚨 Our AI team have been quietly working on Apex for quite some time. It's extremely exciting to finally tell the world about it. More here 👇
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    The "homemade limoncello" video is up there with the very best of the internet. 4 years later and I still laugh at it on every play.
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    I would love to know what this text field actually does search for.
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    I don’t think enough is made of the fact that Microsoft’s value has increased by $800B since @satyanadella took over. Eight. Hundred. Billion.
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    Here’s a delivery drone dropping 5 super fresh pizzas into my garden in Dublin 3 minutes after they left the oven. I know it’s cool to talk about bottlecaps and cookie banners as Europe’s big innovations, but don’t forget there are legit areas where amazing stuff is happening.
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    I absolutely *love* these Amazon Writing Style Tips (found via Google & medium.com/@dannysheridan) Have any other companies offered a glimpse into their in-house style?
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    Replying to @nytimes
    Or you could try… “37 yr old female entrepreneur who started a company now worth >$1B successfully transitions to a new leadership role having previously recruited an excellent successor.”
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    🚨ɴᴇᴡ ꜰᴇᴀᴛᴜʀᴇ ᴀʟᴇʀᴛ🚨 The day ChatGPT launched our ML team got straight to work, asking how it could make @intercom better at Customer Service. Today we're announcing our first wave of features...
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    Most project management software is designed for how we *wish* projects ran: predictable work, accurate estimates, known outputs, zero entropy. This is why we all end up in spreadsheets; spreadsheets don't even assume a project is actually happening.
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    Turns out it wasn't a quick question after all...
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    There's 447M people in the EU, 92% have internet (411M) Let's say they "accept cookies" 5x/day Let's say it takes 1 second to accept them That's 2 Billion wasted seconds every day That's 24,000 person-days wasted every day Did anyone in the EU ever think about this...
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    The most beautiful moments in soccer are not the chips, lobs, dinks or dives. Not the screamers, scorchers, panenkas or puskas. It’s simply watching a team believe in themselves, when their hopes cling by a thread, when they’re far away from home, they’re against the odds and
    Hungary 🇭🇺 2 Ireland 🇮🇪 3 Ireland has qualified for the World Cup playoffs with a goal in the 96th minute. Congratulations Ireland!!
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