hired a customer support rep 👩💻
$500/mo
🔻 2.5% of MRR gone ($20k MRR)
⚡️ 98% of my day is now empty
no brainer.
Roey Lalazar
531 posts
- today: $20K MRR 💰 initial $6.5K MRR took us 30days. ❌ we did NOT have: - password reset - favicon ✅ we DID have: + MVP: 1 input box, 1 button + marketing: sponsered IG story + payments: stripe link punks focus on perfection pros on revenue
- Replying to @MrBeastcause you're a good person. it's fun to see you having fun
- 60days ago I FIRED myself from my dev role in my business. hired a dev for $2.5k/mo dev worked 9h a day since👨💻 business doubled to $20K MRR 💰
- today marks 10y since my father passed away. my upbringing IS my UNFAIR advantage. 11yo - occupied w football and girls. 12yo - dad died. life trajectory changed 180°. 13-15yo - did private lessons, delivered brouchures & cleaned restraunts to earn cash. 16-17yo - 3M+
- hired 1st dev to my $20K MRR biz 🏦 he’s a 17yo, quit his waiter gig to work for us. interesting part? 👀 5y ago, i was 17 myself and i quitted my waiter job for a dev role as well. full circle moment 🔄
- founders helping founders.
- 100→1,100 followers in 72h “but how?” stopped tweeting ENTIRELY. grew biz 0->$20K MRR. tweeted about it ONCE. +1,000 followers in 72h.
- looking back 1st customer → $20K MRR 💰 was relatively EASY. 0 → 1 = was HARDEST part ☠️ got your first? 1. double down marketing that worked 2. optimize product funnel 3. repeat 🔁
- how to iterate ideas fast: had a business idea in the greengrocers׳ world 🍅🥬 interviewed 10 greengrocers owners the same day. our core thesis was incorrect ❌ NEXT.
- Replying to @oliverbrocatofor the same reason you put it in your bio (i do it too) it makes you more credible in ur field i'd take ecom tips more seriously if they came from a 8fig ecom dude same for saas tips from a $1M ARR saas dude
- customer support 101 fantasy: “sorry fam. works fine on my machine״ reality: “weird, let me dig into it”
