Ofgem
13K posts
Ofgem
@ofgem
We are Britain’s independent energy regulator.
Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
⚽ The World Cup is underway and like a referee on the pitch, Ofgem makes sure the rules are followed and the game stays fair in the energy sector. 🎥 Watch our explainer to learn more 👇 Wishing the England team good luck! #englandworldcup #england #worldcup #englandfootball
00:00- There are many different schemes in place to help you pay your energy bills, as well as benefits, grants and help offered by the government and energy suppliers. To see if you qualify for support, click here ⬇️ ow.ly/BlLY50Z80NY
- We’re inviting views on our AI assurance call for input. Help shape practical, proportionate assurance approaches in the energy sector that support innovation, resilience and consumer protection. Deadline: 12 August 2026 Find out more and contribute via: ow.ly/agnF50ZcEqc
- If you’re in debt your supplier has to support you to get on top of your payments. You can find info on the protections in place for customers who owe money here: ow.ly/1IzQ50Z80HA
00:00 - We’ve closed our smart meter compliance engagement on rollout targets. Some suppliers have made enough progress, while others remain under reduced monitoring to fix meters not working in smart mode. We’ll act if needed. 🔗 ow.ly/BAUM50ZcaxQ 🔗 ow.ly/RyoB50ZcavW
- Your supplier is a good first point of contact for any questions or issues you have with your energy bill. You can find out who supplies your energy here: ow.ly/ElFl50Z80wt
- Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process. For advice on how to contact them and get the support you need, look here: ow.ly/1aAu50Z80o4
- Do you have credit on your energy account? It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money. You can find out more here: ow.ly/2bIm50YZpA7
