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Retell AI
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Retell AI
@retellai
AI voice agent platform | Supercharge your call operations with voice AI
Introducing Built-in CRM, the context layer for voice agents. Every customer now has a unified profile inside Retell, with conversation history and context from previous interactions all in one place. Agents can use that information live during calls, and Salesforce + HubSpot
00:00- If you live in Southeast Asia, there's a good chance Grab is already part of your day. As Grab expanded across eight countries, so did the conversations behind the business. Today, Grab uses AI voice agents powered by Retell to support customer outreach in multiple languages,
- Day 2 of 5 · Retell Launch Week 2026 🚀 Today we're introducing Custom Dashboards. As voice deployments grow, different teams naturally care about different metrics. Support, QA, operations, and leadership shouldn't all be forced into the same view. Custom Dashboards let you
00:00 - 🚀 Day 1 of Retell Launch Week Introducing Live Monitoring, a real-time command center for Voice AI. See every active conversation, follow transcripts live, and step in when a call needs a human. Because running Voice AI at scale requires more than great conversations. It
00:00 - Some of the most important calls in business aren't sales calls. They're payment confirmations. @billcom processes billions of dollars for hundreds of thousands of businesses. And a real chunk of that still happens over the phone. Whether it’s navigating IVRs or keying in
- We're excited to welcome @GainsightHQ to the @retellai customer family. Renewals are the critical engine of every subscription business, but proactively reaching every customer at scale is one of the hardest operational challenges in CS. And Gainsight is solving that. Their
- SMS-Approved Retell Numbers are live. Your agent can now send SMS during a call without going through A2P verification. → Capture details that are error-prone over voice → Send to the caller or any other number → Receive photos, documents, and screenshots back in real time
00:00 - Subagent Nodes are live @retellai Use subagents when a step in your flow needs both conversation and tool use. → Better prompt UX: space for context, rules, etc, all in one node → Node functions built in: agent transfer, MCP tools, custom functions, SMS, and more → The
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