Santander UK Help
Santander
443K posts
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Santander UK Help
Santander
@santanderukhelp
We're here to help 8am - 8pm Mon-Fri, 8am - 6pm Saturday and 9am to 6pm Sunday. We'll never ask for account details or passwords. UK only.
UK
santander.co.uk
Joined November 2012
2
Following
57.3K
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  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Mar 23, 2019
    Replying to @wesgranger
    Hey Wes, we're doing great. We're using XRP for international payments to 18 EU countries and the USA. This is on our iPhone app called One Pay FX. ^TC
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Mar 24, 2019
    Replying to @santanderukhelp and @wesgranger
    We are sorry, unfortunately due to a misunderstanding we have given incorrect information. We do apologise for the confusion this has caused. One Pay FX uses xCurrent only. You can find out more here: bit.ly/2HEeEqw.
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    Actualidad | Sala de Comunicación | Banco Santander
    From santander.com
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Oct 10, 2020
    Replying to @DrJessTaylor
    We're really disappointed to hear this Jessica and we want to make this right. Please email us at [email protected] so we can raise a complaint and review this call. ^KC
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    May 21, 2016
    Replying to @stormzy and @Stormzy1
    We'd be happy to look into any concerns you have. Email [email protected] and we'll get in touch. ^AL
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    May 15, 2021
    We're aware of a technical issue affecting our services and we're doing all we can to resolve the matter as soon as possible. We’re very sorry for any inconvenience and would urge customers to continue to check here for updates.
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Jan 11, 2024
    Hi there, we would like to take a closer look at this for you, as this letter does appear to be genuine. Please drop us an email to [email protected] and we'll be happy to help! ^ES
    59K
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    May 15, 2021
    We're currently aware of an issue affecting our services and we're working hard to resolve the matter as soon as possible. We are sorry for any inconvenience.
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    May 15, 2021
    [21:15] All of our banking services are now working as normal. We are very sorry for the inconvenience you’ve experienced today. If you need help, some of our branches will be open on Sunday from 10am to 12pm. We'll publish a list of these tomorrow.
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Mar 16, 2018
    Have you received a message like this pretending to be from Santander? If so, do NOT click the link - it is a scam. Remember, never enter your Online Banking details after clicking on a link in an email or text message. spr.ly/6013Dp7QH
    Image
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Feb 10, 2020
    Hello Frey, we're really sorry to hear this! We would give a time-frame of 5-7 working days for a new card to arrive. Did you contact us when the new card didn't arrive? ^ES
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Jan 31, 2014
    Replying to @invertedworld
    @invertedworld Hi Mark, When setting up direct debits please use address: Santander UK plc, 9 Nelson Street, Bradford BD1 5AN. ^NM
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    Jan 13, 2015
    Replying to @cmstretton
    @cmstretton Hi Chris, the update on your credit report can take a number of weeks to take effect. Thanks ^AMC
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    May 15, 2021
    [14:00] We’re sorry that a technical problem is affecting our services, our teams are working hard to fix it. You can access cash from other bank’s ATMs and at the Post Office. Please check back here for further updates.
  • user avatar
    Santander UK Help
    Santander
    @santanderukhelp
    May 15, 2021
    [14:55] We’re sorry that a technical problem is affecting our services, our teams are working hard to fix it. You can access cash from other banks’ ATMs. Please check back here for further updates.

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