Stuart Chaney (@stuartchaney) / X

Stuart Chaney

1,717 posts

Stuart Chaney

@stuartchaney

Founder/CEO @RivoCommerce. Powering retention programs for DTC brands like @HexClad, @kitsch, & @ridgewallet. Bootstrapping to $25M+ ARR in ecom SaaS

Rivo + HexClad case study 👉

rivo.io/case-studies/h…

Joined January 2023

Pinned
Stuart Chaney
@stuartchaney
Jun 9
I've been in the Shopify ecosystem over 10 years. We helped launched Comfrt's VIP membership program last week. By far the most insane thing I've seen for a first day launch. Have never seen this much brand affinity before..
GIF
2.3K
Stuart Chaney
@stuartchaney
Oct 8, 2025
lol - major progress at Rivo today. We have earned a compare page powered by ad spend from a large legacy competitor. All love of course, pretty neat that our tiny bootstrapped startup is causing this much disruption to a company that’s raised over $500M : -) What a time to be
52K
Stuart Chaney
@stuartchaney
Jan 28, 2025
A few minutes ago, we crossed $3,000,000 ARR at Rivo - 133 days after crossing $2M. Here's what I'm betting on this year to hit our 2025 goal of $6M, fully bootstrapped. CONTEXT: We're a retention platform for Shopify Plus, working with brands like HexClad, Ridge, True Classic,
23K
Stuart Chaney
@stuartchaney
Oct 22, 2025
I love Shopify. I’ve earned almost $30M in app partner payouts over 10 years, and have always had great interactions with their team. But this is the level of platform risk that eventually stopped us investing in the App Store. Reminder: your business can be shut off from
Erikas Mališauskas
@malisauskasLT
Oct 21, 2025
All of our apps lost Built for Shopify status a week ago. Our rankings tanked. We panicked - we got no warnings, no email about any policy violation or anything and we still meet all BFS technical criteria. I talked with other founders and they had similar experience before due
GIF
32K
Stuart Chaney
@stuartchaney
Feb 9, 2024
Since 2016, I’ve generated over $21,000,000 in revenue from the Shopify App Store, with zero funding, and a sales & marketing spend of under 3%. Here’s a summary of the 3 step SaaS playbook I built for the Shopify App Store: CONTEXT: - This playbook works for SMB only. The
47K
Stuart Chaney
@stuartchaney
Jan 30, 2025
As a team of 2 full-time engineers (one being me), we've out-shipped companies with hundreds of millions in funding and dozens of engineers. If you're a Ruby on Rails engineer looking for your next challenge - shoot me a DM.
15K
Stuart Chaney
@stuartchaney
Aug 18, 2025
if you’re wondering if selling SaaS into ecom is tough right now… changing your legal name to Ridge Wallet is the min requirement now or you’re ngmi
9.7K
Stuart Chaney
@stuartchaney
Jan 2, 2025
Rivo closed 2024 at $2,808,509 ARR (+117% YoY). Here's a breakdown of a year we finally hit product market fit, fully bootstrapped. CONTEXT: We're a retention platform for Shopify Plus, working with brands like HexClad, Ridge, True Classic, Kitsch, Princess Polly, and over 8,000
7.4K
Stuart Chaney
@stuartchaney
Jul 29, 2025
We got 0 Shopify App Store reviews last week. Lost Built for Shopify a few months ago. Meanwhile: We're closing our best month ever - approaching $5M ARR. There are many ways to grow a SaaS on Shopify outside of relying on the App Store algo.
4.9K
Stuart Chaney
@stuartchaney
Oct 8, 2024
To every indie Shopify app developer breaking your back to unlock Built for Shopify status... Just know this also exists and was approved😂 smdh...
00:00
18K
Stuart Chaney
@stuartchaney
Nov 30, 2024
This is why companies like Postscript will win… boomer SaaS platforms could not pull this off on Black Friday
8K
Stuart Chaney
@stuartchaney
Jun 19, 2025
We just crossed $4,000,000 ARR at Rivo. Here are my takeaways from +140% YoY growth as a founder bootstrapping an ecom SaaS in 2025. CONTEXT: We're a retention platform for Shopify Plus working with brands like HexClad, Ridge, Dr Squatch, True Classic, Thrive Causemetics,
8.2K
Stuart Chaney
@stuartchaney
Sep 18, 2024
Yesterday, we hit $2,000,000 ARR at Rivo. Here are my takeaways from bootstrapping an ecom SaaS startup over $1M ARR in 2024. CONTEXT: We're a loyalty and referrals platform for Shopify Plus working with brands like @hexclad, @ridgewallet, @kitsch, @uniquevintage, @drmtlgy,
4.5K
Stuart Chaney
@stuartchaney
Apr 1, 2025
In Q1, Rivo grew 19.5% to end the quarter at $3,358,385 ARR, adding $548K ARR. Here’s the numbers as we bootstrap towards $10M+ CONTEXT: I’m currently in the $3M-$10M phase of bootstrapping my ecom SaaS startup Rivo. We're a retention platform for Shopify Plus working with
3.1K