Travelling by train this Summer? Check out some of our useful help pages:
🌞Travel info > bit.ly/3pn9g6Y
🌞Disruption updates > bit.ly/3S0GdlB
🌞Refund options > bit.ly/3CXMAMh
Need a travel companion? Download our handy app > bit.ly/3Q6vQdx
Hi Jess, I've refunded your ticket due to your circumstances. The money will be back in your account within the next 3-5 working days and this will be the full ticket value. We hope everything is okay 🤞. Thanks ~ Dylan
2,021.99 years? You could finish War and Peace (a few times), reorganise your junk mail (once), relax after Christmas with the family (for the last thousand).
Hi there, it looks like your email provider has assigned the logo to us due to the type of company we are. I'd suggest contacting them for more info. Thanks ~Athia
LNER is offering full refunds for those who can no longer travel due to coronavirus. If you’ve booked an LNER train journey with us and require a refund, please visit: help.thetrainline.com/ci/documents/d…