Conversational AI Agent for eCommerce
eCommerce AI Chatbot That Sells and Supports for You
Handles all pre-sales & post-sales conversations, on every channel, with less than 3% escalation to the human team
Channels
Connect with customers wherever they are
Website chat
Emails
Messenger
Tools & Abilities
Powerful capabilities to enhance your AI agent
Need more abilities?
What if AI can't handle it?
When Zipchat can't solve the problem it can escalate the conversation to a human for help. On average, it happens in less than 7% of conversations, and we're working to decrease that number to 0%.
F*ck flows! Use your words...
Oh, and use sleepy emojies 😴💤
Follow up after one hour, if they stop responding to you
Results that speak for themselves
84%
open rate
39%
reply rate
22%
purchase rate
16%
Chat to Sale Conversion Rate
3
Stores Connected
8%
Chats to sales
18+
Languages
Great AI chat and amazing support. Thanks ZipChat!
16%
Chat to Sale Conversion Rate
200+
Chat Orders/m
100k€+
From the Chat
Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.
$1m+
From the AI Chatbot
7%
Chats to sales
1,000s
Sales
21,000+
Chats Automated
From setup to sales – in minutes
Train it
- Add your site
- Add files (if you want)
- Add a custom instruction
Test it
- Talk to the AI
- Create corrections
Activate it
- Add it to your site
- Watch it automate conversations
- Look at your customers experience improve tenfold
Get a free onboarding session tailored to your business
See what clients say about us
We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!
We have tried almost 10 AI chatbots. Most of them were really bad. Tried Zipchat and are really happy with it. Support is good, answers are good, customers are happy.
We’re so glad we found Zipchat AI Chatbot+. It’s streamlined our customer communication and the AI responses are impressively accurate. The WhatsApp campaigns are a powerful tool for boosting sales. Highly effective!
This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!
Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!
Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.
Frequently asked questiosn
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