Public API Documentation
Build custom integrations with Chatway using our REST API. Manage contacts, conversations, messages, and more.
View DocumentationConnect your AI agents, apps, websites, and internal tools to Chatway using MCPs, APIs, and Webhooks. Automate tasks, access Chatway data, and build powerful AI-powered chat experiences.
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Manage contacts, conversations, and messages directly from your application. Automate support workflows and keep your data updated across the tools you already use.
If your website has a login system, Visitor Verification helps make sure users only see their own conversations. It works with any platform or technology stack.
Receive real-time event notifications from Chatway and automatically trigger actions in your apps, CRMs, and workflows.
Connect AI assistants like ChatGPT, Claude, Cursor, and VS Code to Chatway. Let AI manage conversations, analyze customer feedback, and automate support workflows.
The Chatway Public API allows you to connect your applications and services with Chatway.
Using the API you can:
Chatway Webhooks let your applications receive real-time updates whenever activity happens in Chatway.
Using Webhooks you can:
Connect Chatway to the AI tools and models you already use. With MCP, your AI agents can securely access and work with your Chatway workspace.
Compatible with:
Connect Chatway with your applications to automate repetitive tasks and create seamless workflows that improve both customer and team experiences.
Create contacts, send messages, resolve conversations, and synchronize chat data automatically so your team spends less time on manual work.
Use Visitor Verification to authenticate logged-in users and ensure they only have access to their own conversations and chat history.
Use JavaScript APIs to update visitor details, push tags, manage custom data, and control the chat widget directly from your application.
Keep your applications in sync with Chatway by receiving real-time event notifications. Trigger automations, update CRMs, send notifications, or power custom workflows whenever conversations, messages, contacts, tags, and other events occur in your workspace.
Build custom integrations with Chatway using our REST API. Manage contacts, conversations, messages, and more.
View DocumentationVerified logged-in-users and show only their conversations. Works with any platform or technology stack
Learn More Receive real-time events from Chatway and trigger actions in your own
applications
Connect ChatGPT, Claude, and other AI agents to Chatway. Let AI manage conversations and automate workflows through the Model Context Protocol.
Explore MCPCheck out our developer guide or contact our support team.
Install Chatway on any website platform and manage conversations from live chat,
email, and Facebook Messenger. All in one inbox.