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The AcadHex Platform is a web-based SaaS portal that allows school owners to register, configure, and manage one or more schools under a single account. Before you can add schools or purchase subscriptions, you must create a School Owner account through the pl...

The School Owner Dashboard is the central command hub for managing all schools registered under your account. Upon signing in, you land on this page, which provides an at-a-glance summary of your school portfolio, subscription health, and quick actions. Dashbo...

As a school owner on AcadHex Platform, you can register and manage multiple schools under a single account. This article walks you through creating a new school, selecting a plan, and activating it — either through a free trial or a paid subscription. Prerequi...

The Subscriptions section gives you a full view of subscription activity across all your schools. From here you can monitor subscription statuses, renew expired subscriptions, cancel active ones, or schedule a plan downgrade. Accessing Subscriptions From the t...

Every subscription payment on the AcadHex Platform generates an invoice. The Billing & Invoices section lets you view all invoices across your schools, check their payment status, and download PDFs for your records. Accessing Billing & Invoices From the top na...

By default, each school on AcadHex Platform is accessible via a subdomain on the shared platform domain. If you own a custom domain (e.g., erp.mysunriseschool.com), you can point it to your school's panel for a branded experience. Prerequisites An active scho...

Your profile page lets you update your personal information and secure your account with Two-Factor Authentication (2FA). This article covers updating your name, email, and phone number, changing your password, enabling or disabling 2FA, and managing trusted d...