The program is designed to help both brand owners and resellers doing business in the Amazon Canada store.

We require that sellers enroll each seller account separately in SAS Core. Depending on account manager capacity, you may or may not work with a single account manager across all of your seller accounts. We will work with you closely to determine how to best manage your multiple accounts.

No. Amazon's policies are the same for all sellers and applied equally, regardless of whether you're enrolled in our program or not.

In order to ensure all sellers get the full benefit of an account manager, we don't admit new sellers unless we have capacity to support them. But don't worry—you will have a spot in the program. Once you have an assigned account manager, you'll receive an email with next steps. We'll also email you with tips and tricks to get ready for your onboarding.

You first need to be a seller in the Amazon Canada store before you can join CA SAS Core. When you sell on Amazon, you put your products in front of the millions of customers that search Amazon.ca every day.

Sign up — CDN $29.99 a month + selling fees

Your account manager will help identify gaps and areas of opportunity to grow your business. Then they'll work with you to devise a business plan and help you monitor progress. Depending on your needs, you may receive advice in key areas like fulfillment and inventory, selection and conversion growth, merchandising and advertising, and global expansion.

Your account manager is available to you by phone and email, including scheduled monthly check-in calls to review your business plan and goals.

We limit the number of sellers that each account manager has so they can focus on optimizing your account and helping you reach your business goals.

Yes, all account managers are Amazon employees.

All of our account managers go through extensive training to learn how to best assist sellers enrolled in SAS Core. Your account manager receives in-depth training on topics that include fulfillment and inventory, selection and conversion growth, merchandising and advertising, and global expansion (and many more).

If you have questions about the level of service your account manager is providing, you can reach out directly to their manager to provide feedback. In addition, each account manager includes a "leave feedback anytime" link in their email signature, so you're able to quickly access our feedback tool.

Your account manager will advise you on Amazon deal types, including Coupons, Lightning Deals, Deal of the Day, and Prime Exclusive Discounts. Fees may still apply to applicable deal types.

Your account manager can help you develop a deals strategy based on the objectives of your business. They will also provide strategic guidance which can improve the likelihood of your deal getting approved.

Yes, your account manager will help ensure that your business is ready for special events/holidays. They will help you optimize your merchandising and detail pages to help you prepare for high-traffic events.

Keeping in mind your business goals, your account manager will let you know about new programs, pilots, and betas that may help you achieve your objectives.

There is a minimum commitment of 6 months ("Canada SAS Core Minimum Term") and the subscription will auto-renew until you cancel.

Participation in the Core program costs CAD 2,600/month + 0.3% of your total sales in the previous calendar month, including the item price but excluding any returns, shipping, gift wrap, or other charges ("Total Monthly Revenue") + tax. Fees in any month will cap at CAD 6,500.

Please note, billing calculations are based on your previous month's Total Monthly Revenue ("Total Monthly Revenue" = item price * quantity; Total Monthly Revenue does not include returns, shipping, gift wrap or other charges) and will vary from month to month.

During your participation in the CA SAS Core Program, the CA SAS Core Participation Fee is payable on either (1) the first day of each fiscal quarter (January 1, April 1, July 1, and October 1) or (2) the first day of each month, at Amazon's election.

Canada SAS Core is currently offered as a bundled package of services and cannot be separated at this time.

Core bills are paid via your account balance. If the account balance is insufficient to cover the monthly bill, the remainder of the fee will be charged to the credit card on file.

After completing the minimum term of 6 months, you may cancel your enrollment by notifying and informing your Account Manager (or their Manager) that you are no longer interested in continuing with the program and wish to cancel.

If you choose to cancel your enrollment, your enrollment in the program will end on the last day of the same month and you will not receive any additional bills for SAS Core.

Contact us if you have additional questions.