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Status Page for Workato JP

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Uptime over the past 90 days. View historical uptime.
Workato Agentic Operational
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Operational
Degraded Performance
Partial Outage
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Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2026

No incidents reported today.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Errors in AI by Workato Analyze text action
Resolved - Starting at approximately 09:00 AM UTC on October 13, 2026, following an update to the underlying AI model, some recipes using the Analyze text action in the AI by Workato connector may have failed with the error "Unable to analyse the document provided." The updated model follows prompt instructions more strictly, and in some cases returned responses in a structure the action did not expect.

We have released an update to the Analyze text action that handles these responses correctly. This update is available on an opt-in basis and is not enabled by default. Because the updated model is also stricter about what a prompt asks for, the instructions in affected recipes may need to be reviewed and adjusted to return the expected results once the update is enabled.

If your recipes are affected, please contact Workato Support (https://support.workato.com) or your assigned CSM. We can enable the update for your affected recipes and help review your prompts. Failed jobs may be repeated after these changes.
Oct 16, 18:29 UTC

Oct 15, 2026

Workato Genies Not Responding
Resolved - This issue has been resolved. Customers who experienced Workato Genies not responding may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Oct 15, 03:47 UTC
Investigating - We are investigating an issue impacting Workato Genie in the Japan data center. Customers may see Genie tasks stay in a running state and then fail with "event processing timeout". We will share additional information as soon as it is available.
Oct 15, 03:11 UTC

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

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