About WORKSHOP IT
Brisbane and Sydney, Australia
2026
Our Mission
WORKSHOP IT was born from the experiences of project professionals who grew tired of the same issues and frustrations occurring with each delivery. Manual processes we have all accepted.
We’re building software that helps teams deliver projects more efficiently.
What began with our requirements elicitation platform, Jessica, is just the beginning of our mission to change the way people discover and deliver their solutions.
Our Values
Authenticity
We try our best not to use Corporate speak that says a lot but doesn’t mean anything.
We do not leverage synergies, shift paradigms or even circle back.
We build for real users and value their feedback. Running extended pilots for new products and refining along the way.
Build from experience
Our products are shaped by our own days, frustrations, and breakthroughs.
Project delivery can be frustrating and we know it.
We know our customers, because we are our customers. And we won’t release something that we wouldn’t use ourselves.
Transparency
Trust is hard to earn and easy to lose.
We don’t use fake testimonials or placeholder quotes.
We write and build all content and output ourselves. Except for photos as required.
THE TEAM
Due to current client commitments we are unable to share all details at this time.
Oliver Smith
Anonymous
Our copycats have Claude.
We have an expert operating behind the scenes to design, build, and bulletproof our core systems.
- Research
- Architecture
- Development
- Risk Governance
Joe Duong
Technology leader thriving somewhere between strategy and chaos.
- Strategy
- Planning
- Financials
- Distribution
SECURITY, PRIVACY & DATA
HOW WE PROTECT YOUR DATA
Trust starts with understanding how your information is handled. Our solutions are built with data protection and privacy in mind, including regional hosting and security measures designed to protect customer information.
Regional application hosting
Our applications are hosted in region-specific environments to support local data residency requirements. Australian customers are hosted in Australia, with US customers hosted in the United States.
Our hosting infrastructure will continue to expand into new regions as our customer base grows, supporting customers’ data residency needs across different markets.
Data protection
Customer data is encrypted at rest using AES-256 encryption with Google-managed keys, and protected in transit using TLS 1.2 or higher.
Access to customer data is restricted to authorised users and services.
Privacy & AI
Customer information is processed to provide the agreed service.
WORKSHOP IT does not use customer content to train or fine-tune AI models.
HUMAN OVERSIGHT
Our solutions are designed to make people’s work easier and more efficient, with human oversight at the centre of how we apply AI.
Jessica helps Business Analysts formalise requirements, identify common themes and highlight conflicting perspectives. AI-generated insights support professional judgement; they don’t replace it.
BEDTIME READING FOR YOUR BOSS
Download a PDF summary of our capabilities, experience, and approach to security and privacy. Everything you need to put WORKSHOP IT forward for consideration.
Yes, it's a beaver
There isn’t a carefully crafted brand story.
We could have gone with a glowing hexagon, or an AI-generated swirl. But we wanted something different.
So we made a low-poly beaver.
It feels a little out of place.
That’s the point.
