WHAT DOES INDIVIDUAL LEASING MEAN?

Each resident signs their own lease for their specific bedroom. So, if a roommate moves out, the other residents are not responsible for that person’s rent. Please note that common areas are a shared space.

WHAT ARE RENTAL INSTALLMENTS? WHY IS MY RENT NOT PRORATED?

A rental installment is a payment made as part of a series of payments. To simplify the billing process, the entire sum of the housing contract is divided into equal installments. Instead of reducing the first installment and increasing the remaining installments, all installments are equal. These installments are factored into the start and end dates of the lease, including proration.

WHAT SHOULD I BRING TO MY NEW APARTMENT?

While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide: Common area: electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker, cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc. Bedroom: linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.

WHAT IF I NEED SOMETHING REPAIRED IN MY APARTMENT?

Our onsite, professional maintenance team would be happy to help you. You may submit a service request through the resident portal, by email, or by contacting the office during business hours. Emergency maintenance is available 24/7.

HOW DO I PAY MY RENT AND WHEN IS IT DUE?

Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal or by check or money order at the leasing office. No cash accepted.

SOMETHING IS BROKEN OR DAMAGED IN MY SUITE, WHAT DO I DO?

Please enter a maintenance request through your resident portal.

WHAT IF I WANT TO BRING MY OWN FURNITURE? CAN I REMOVE THE FURNITURE PROVIDED?

While you’re welcome to bring your own furniture, there may not be enough space in your unit for additional furniture. Any furniture provided and listed in your lease agreement must remain in the unit at all times.

WHAT INTERNET IS PROVIDED? WHO DO I CONTACT IF I HAVE AN ISSUE?

Complementary Cloudwifi provides high-speed wireless internet throughout both Unity Point and Unity Place. Residents are not permitted to install other internet services.

WHAT IS INCLUDED IN THE RENT?

Fully furnished bedroom and common area furniture, appliances, washer and dryer, and access to community amenities like the 24/7 gym and study rooms are included.

WHY HAS MY RENT INCREASED?

The rent for a unit can be increased 12 months after a resident first moved in or 12 months since the resident’s last rent increase.

An N11 is a document you sign to officially end your tenancy with Unity at the end of your fixed term lease, or after giving 60 days notice on a month-to-month lease.