Sub-Processors

Get a detailed overview of all sub-processors for all Phrase Solutions.

List of Phrase Sub-Processors

Sub-processor business nameSub-processor business addressDescriptionLocation of processingContactTransfer mechanism
Amazon Web Services EMEA SARL38 Avenue John F. Kennedy, L-1855, Luxembourghosting of the services and data storage provider, machine translation provider,for more information on the physical location of the servers, please visit this page.EU data center: France, IrelandUS data center: USAaws-EU-privacy@amazon.comDPA
Microsoft CorporationRedmond, WA 98052-7329, USAmachine translation provider, internal trend analysis provider, generative neural network machine learning model providerEU / USAWeb formSCCs
Google Ireland LimitedGordon House, Barrow Street, Dublin 4, Irelandhosting of the services and data storage provider, machine translation provider, generative neural network machine learning model providerWorldwide(depending on user location)Web formDPA
Rozetta Corp.New Kudan Bldg.,  3-7-1  Kanda Jimbocho, Chiyoda-ku,  101-0051 Tokyo, Japanmachine translation providerJapanprivacy@rozetta.jpAdequacy decision
Tencent Cloud Europe B.V.Amelia-Mary-Earhart-Str. 8, c/o Youco24 Business Center, 605 49 Frankfurt am Main, Germanymachine translation providerEU (Germany)cloudlegalnotices@tencent.comDPA
OpenAI Ireland Ltd1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, D01 YC43 Dublin 1, Irelandgenerative neural network machine learning model provider

List of supported countries and territories is available here
EU (Ireland), USAprivacy@openai.com / dpo@openai.comDPA
Snowflake Computing Netherlands B.V.FOZ Building, Gustav Mahlerlaan 300-314,  1082 ME Amsterdam, Netherlandsdata analytics providerEU, USAprivacy@snowflake.comDPA
Unbabel Inc. 595 Pacific Avenue, 4th Floor, San Francisco, CA 94133, USAmachine translation providerUSAdpo@unbabel.comSCCs
Eleven Labs Inc.169 Madison Ave, #2484, New York, New York 10016, United StatesAI voice model providerEUlegal@elevenlabs.ioSCCs 
Palabra.AI LTD86-90 Paul Street, London EC2A 4NE, United Kingdomreal-time speech-to-speech translation providerEU, USAsupport@palabra.aiAdequacy decision 
Sinapi LLCSanta Fe 1381, S2000, Rosario, Santa Fe, Argentinaconnector development and hosting provider (used for integration with Storyblok)USAmatias@thesinapiteam.comSCCs
Vega IT d.o.o.Novosadskog Sajma 2/9, Novi Sad, Serbiaconnector development and support services providerSerbiajovan.adzic@vegaitglobal.comSCCs
Anthropic Ireland, Limited6th Floor South Bank House, Barrow Street, Dublin, Irelandgenerative neural network machine learning model provider

List of supported countries and territories is available here.
USAprivacy@anthropic.comDPA including SCCs
ConvertAPI, UABLauksargio g. 111, Vilnius, LT-10105, LithuaniaPDF conversion providerEUprivacy@convertapi.comDPA
DevHandler OÜSepapaja tn 6, 15551 Tallinn, Estoniaconnector development and support services providerEUconnect@devhandler.comDPA

Affiliates within the Phrase Group might act as sub-processors, depending on the exact scope and location of your contract. Please see our Privacy policy to see the full list of the Phrase affiliates.