Archive

Latest Stories

• September 04, 2026 04Sep2026 News

  Nvidia acquires Hugging Face and becomes open platform provider

  AI acceleration hardware provider Nvidia announces the acquisition of the open model platform Hugging Face Continue Reading

• September 04, 2026 04Sep2026 In Depth

  CW@60: From cassettes to cellular - how early constraints built a modern CTO

  Forrester's CTO charts his path from farm hand to tech leader, via his mother's love of 1980s soap operas Continue Reading

• September 03, 2026 03Sep2026 News

  New York City to ban children’s use of GenAI tools in school

  New York mayor Zohran Mamdani has moved to restrict children’s use of AI tools in the city’s public school system Continue Reading

• September 03, 2026 03Sep2026 News

  Financial firms face ‘vulnerability bottlenecks’ from frontier AI

  The Financial Conduct Authority warns that frontier AI models are finding security vulnerabilities faster than firms can patch them Continue Reading

• September 03, 2026 03Sep2026 News

  Interview: Oracle accelerates Middle East cloud expansion as demand for sovereign AI rises

  The company is expanding its regional cloud footprint, growing sovereign cloud deployments and investing in AI skills development as governments and enterprises seek control over data, compliance and artificial intelligence Continue Reading

• September 03, 2026 03Sep2026 News

  VodafoneThree claims UK connectivity ‘reshape’ with SuperMobile

  UK operator claims to set mobile benchmark around quality and performance with enhanced standalone 5G network Continue Reading

• September 03, 2026 03Sep2026 News

  Oracle executive chairman Larry Ellison called to testify over US health system overspend

  The executive chair of Oracle and its CEO will be asked to justify why a project budgeted at $10bn is costing taxpayers $17bn more Continue Reading

• September 03, 2026 03Sep2026 Opinion

  Human-AI chemistry: the real differentiator in enterprise AI

  Enterprise AI has evolved from isolated tools to integrated systems, says Capgemini. Success depends on human-AI collaboration, runtime governance, and orchestration Continue Reading

• September 03, 2026 03Sep2026 News

  Digital Catapult to deliver UK’s Assured 5G Technical Authority programme

  UK deep tech innovation organisation appointed tech leader in next stage next stage of innovation programme set to develop and deploy secure 5G networks across the UK Continue Reading

• September 03, 2026 03Sep2026 News

  Heddian to acquire Kajeet’s private wireless deployment business

  Intelligent IoT connectivity services firm sells private wireless deployment business to provider of mission-critical communications infrastructure, boosting private LTE and 5G offers Continue Reading

• September 03, 2026 03Sep2026 Blog Post

  Edge series - Nutanix: Zero-touch is the only touch that scales

  This is a guest post for the Computer Weekly Developer Network written by James Sturrock in his capacity as director of systems engineering at Nutanix. Nutanix is known for its hyperconverged cloud ... Continue Reading

• September 03, 2026 03Sep2026 News

  Sceye, SoftBank demo high-altitude platform systems connectivity

  Test programme travels more than 15,000km in the stratosphere, backhauls into operator’s core network, verifies direct-to-device and edge computing capabilities and Haps-based communications Continue Reading

• September 03, 2026 03Sep2026 In Depth

  CW@60: My life as an alt-tech geek

  Computer Weekly's tech-writer-in-chief Cliff Saran explains why he is perfectly suited to the job Continue Reading

• September 03, 2026 03Sep2026 News

  Singapore’s digital infrastructure bill leaves cross-border data to contract

  Proposed licensing regime for datacentre and cloud providers tightens security and resilience obligations, but organisations using capacity in Johor and Batam will still rely on privacy law and contracts to protect data stored overseas Continue Reading

• September 02, 2026 02Sep2026 News

  Lords considers government emergency AI kill switch

   An amendment to the UK’s Cyber Security and Resilience Bill will give the government powers to switch off AI systems or datacentres in an emergency Continue Reading

• September 02, 2026 02Sep2026 Opinion

  When the intern has admin rights: GDPR in the agentic age

  The Security Think Tank explores the intersection of GDPR and artificial intelligence, considering how data protection standards in the UK and Europe are changing in this new paradigm. Continue Reading

• September 02, 2026 02Sep2026 News

  UK airport hackers leak stolen customer data

  The cyber gang that attacked Manchester Airports Group has leaked data on 8.7 million travellers after its victim refused to pay a ransom Continue Reading

• September 02, 2026 02Sep2026 News

  Mythos helps bug bounty firm find critical hidden RCE

  HackerOne used Anthropic’s controversial Claude Mythos 5 model on its codebase and found a critical hidden flaw Continue Reading

• September 02, 2026 02Sep2026 Opinion

  The road to digital tyranny: when AI acts autonomously

  AI can operate autonomously but should do so only within human-defined limits. Capability is not equal to authority — AI may act independently, but humans must set boundaries Continue Reading

• September 02, 2026 02Sep2026 Blog Post

  AI needs a map, not more horsepower

  This is a guest blogpost by Andreas Krause, Chief Customer Advisory Officer SAP Business AI Platform, EMEA. Many organisations are treating artificial intelligence (AI) like a race they need to win ... Continue Reading

• September 02, 2026 02Sep2026 Blog Post

  Edge series - Expereo: The network problem holding back edge AI

  This is a guest post for the Computer Weekly Developer Network written by Jean-Philippe Avelange, CIO, Expereo. Expereo is known for its managed intelligent Internet services, which span SD-WAN, ... Continue Reading

• September 02, 2026 02Sep2026 Blog Post

  Cloudsmith developer lead: What to think about Kubernetes 1.37 

  This is a guest post for Computer Weekly Open Source Insider written by Nigel Douglas, head of developer relations at Cloudsmith. Cloudsmith is known for its cloud-native, multi-format package ... Continue Reading

• September 02, 2026 02Sep2026 News

  Dragonwing expands access to intelligent connected devices

  Processors intelligently connect devices across the IoT industry, attributed with adding intelligence, vision and connectivity to devices deployed in businesses and factories Continue Reading

• September 02, 2026 02Sep2026 Blog Post

  Photonic Networking - Evoution Or Revolution (or a bit of both)?

  Recently I had the pleasure of sharing a conversation with Ofer Shapiro, CEO & co-founder, Resolight, on the topic of the future of networking – immediate and longer-term - and where photonic ... Continue Reading

• September 02, 2026 02Sep2026 News

  SES, De Boer Marine expand maritime satellite comms collaboration

  Maritime technology specialist collaborates with leading satellite communications provider, looking to strengthens ability to deliver reliable, flexible connectivity services to maritime customers Continue Reading

• September 02, 2026 02Sep2026 Podcast

  Amazon S3 & AI: A Computer Weekly Downtime Upload podcast

  We speak to AWS’ Mai-Lan Tomsen Bukovec about S3 growth, DuckDB and how AI is helping people understand their data Continue Reading

• September 02, 2026 02Sep2026 News

  AWS sets 2026 opening date for Saudi cloud region

  New cloud region, AI partnerships and skills programmes underscore AWS’s growing role in supporting Saudi Arabia's Vision 2030 Continue Reading

• September 02, 2026 02Sep2026 News

  Microsoft sets November launch for Saudi cloud region

  Announcement at Leap 2026 highlights Saudi Arabia’s push to expand local cloud and AI infrastructure in support of Vision 2030 Continue Reading

• September 02, 2026 02Sep2026 In Depth

  CW@60: Action is the antithesis of anxiety

  Zahra Bahrololoumi, CEO of Salesforce UK & Ireland, charts a career through three decades of seismic tech shifts to arrive at a philosophy for meeting AI head-on Continue Reading

• September 02, 2026 02Sep2026 News

  Rising token bills force rethink of AI cost management

  APAC enterprises are consuming more tokens even as unit prices fall, and the advice on what to do about it runs from smarter caching and gated model access to renting their own infrastructure Continue Reading

• September 01, 2026 01Sep2026 News

  Digital ID challenges remain despite government U-turn, says NAO

  While the government may have cancelled its digital ID scheme, challenges such as fragmented data, digital access to public services and public trust remain Continue Reading

• September 01, 2026 01Sep2026 Opinion

  The loop nobody's checking the size of

  Every MDR provider leads with the benefits of AI for managed cyber security and covers its bases by stressing that a human oversees what its AI decides. The more useful question is what that person knows. Continue Reading

• September 01, 2026 01Sep2026 Opinion

  AI has exposed the cracks GDPR was already trying to fix

  The Security Think Tank explores the intersection of GDPR and artificial intelligence, considering how data protection standards in the UK and Europe are changing in this new paradigm. Continue Reading

• September 01, 2026 01Sep2026 Opinion

  The next AI breakthrough won't be a bigger model

  The next leap in AI will not come from making one model smarter, but rather from learning how to organise thousands of them Continue Reading

• September 01, 2026 01Sep2026 In Depth

  The sky’s the limit with connected vehicles

  The adoption of advanced AI and connectivity services has meant cars are now essentially networks on wheels, and manufacturer XPeng is aiming to create networks on the ground and in the air Continue Reading

• September 01, 2026 01Sep2026 Podcast

  AI and the economy – Computer Weekly Downtime Upload podcast

  Brian McKenna and Paul Roehrig, chief strategy officer, Ascendion discuss AI and the future of the economy, avoiding the Scylla and Charybdis of catastrophism and boosterism Continue Reading

• September 01, 2026 01Sep2026 In Depth

  Datacentre water use: Not so simple a picture as often painted

  Datacentres face intense scrutiny over water use. This article examines how cooling technologies, server efficiency and location shape their real footprint Continue Reading

• September 01, 2026 01Sep2026 News

  DE-CIX expands global AI-ready connectivity with Microsoft Azure route

  Dual-homed architecture across North America, Europe and Asia designed to deliver resilient, geo-redundant Microsoft Azure connectivity for latency-sensitive enterprise and AI workloads Continue Reading

• September 01, 2026 01Sep2026 News

  Chancellor unveils plans to entice UK tech startups

  The UK government aims to build out home-grown research and development in artificial intelligence and cyber security Continue Reading

• September 01, 2026 01Sep2026 Blog Post

  SAS: Rise of unexplainable AI drives 97% of developers to override decisions

  Technologists, even the fledgling Generation Z younger ones, are interested in how a data-centric tech company can sustain itself for 50-years, stay relevant for half a century and then emerge from ... Continue Reading

• September 01, 2026 01Sep2026 News

  Interview: Haleon’s tech chief delighted for AI agents to feed SAP ‘clean core’

  Haleon, formed from the consumer health units of GSK, Pfizer and Novartis, makes familiar brands like Sensodyne and Advil. Its chief digital and technology officer, Claire Dickson, tells its IT transformation story Continue Reading

• September 01, 2026 01Sep2026 News

  UK businesses challenged by accountability when connectivity fails

  Research reveals significant number of UK connectivity buyers have experienced disputes over responsibility during faults, leaving them navigating multiple suppliers at the very moment they need a fast response Continue Reading

• September 01, 2026 01Sep2026 News

  The Security Interviews: Abby Kearns, ActiveState

  ActiveState CEO Abby Kearns discusses open source’s ‘existential crisis’, how AI is changing the secure software playbook, and why it’s time to have a different conversation about open source security Continue Reading

• September 01, 2026 01Sep2026 News

  AllPoints Fibre Networks reaches 9.3 million more UK premises with SoGEA

  Following successful partner trials, broadband provider extends reach of UK wholesale platform promising simple, largely remote activation and a faster, lower-cost way to serve those without full-fibre Continue Reading

• September 01, 2026 01Sep2026 News

  Pay more, check nothing: Councils buy Microsoft but don’t test

  A Computer Weekly analysis of FOI responses from 37 English councils found 32 have never run a competitive procurement in which an alternative to Microsoft could have won Continue Reading

• September 01, 2026 01Sep2026 Opinion

  AI factories will depend on a reliable data infrastructure

  AI factories shift enterprises from isolated AI experiments to scaled operations. Success depends less on raw GPU compute and more on trusted, secure, and governed data infrastructure. Continue Reading

• September 01, 2026 01Sep2026 In Depth

  CW@60: Why the excitement of a floppy disk is key to public sector IT success

  Computer Weekly's Lis Evenstad reflects on how technology can inspire us – and why that matters when delivering public sector IT Continue Reading

• September 01, 2026 01Sep2026 In Depth

  How to get hardware, software and even edge AI working in harmony

  Presenting the right subset of data to the right endpoints, especially in real time, means juggling an array of constraints Continue Reading

• September 01, 2026 01Sep2026 In Depth

  CW@60: IT outsourcing 60 years on - how technology, risk and regulation reshaped UK IT services

  Lawyer Mark Lewis looks back on the evolution of outsourcing and how recent developments such as AI continue to reshape the contractual and regulatory landscape Continue Reading

• September 01, 2026 01Sep2026 E-Zine

  AI and the right to resist

  In this week’s Computer Weekly, we talk to the campaigners pushing back on industry narratives around the use of AI, seeking to bring a more people-oriented approach. Our latest buyer’s guide examines the technologies and best practices around edge ... Continue Reading

• September 01, 2026 01Sep2026 News

  Snowflake: dashboard-era access controls won’t govern AI agents

  The company’s chief data and AI officer talks up efforts to move access controls into the data layer, the cost of dynamic model routing and why governance cannot be baked into model weights Continue Reading

• August 31, 2026 31Aug2026 Blog Post

  Roadtest: HONOR MagicBook 16 

  As an itinerant tech conference goer (and commensurately frequent flyer to my eco-footprint-shame), I wear out the following faster than most “normal” people. Shoes (a pair lasts no more than ... Continue Reading

• August 31, 2026 31Aug2026 Blog Post

  Edge series - Imagination Technologies: AI’s future-proofing problem (constrained AI at the edge)

  This is a guest post for the Computer Weekly Developer Network written by Jake Kochnowicz, chief business officer at Imagination Technologies. Imagination Technologies is known for its platform ... Continue Reading

• August 31, 2026 31Aug2026 In Depth

  CW@60: People matter - lessons from Pascal to the UK’s first broadband service

  Society must celebrate authentic, bold and curious people who deliver real-world impact - and recognise the importance of connecting people, mentors and leadership Continue Reading

• August 31, 2026 31Aug2026 Opinion

  How to stop GenAI costs getting out of control

  Every prompt and autonomous agent action carries a cost – and without visibility into what is driving consumption, GenAI spending will grow faster than the value it returns Continue Reading

• August 31, 2026 31Aug2026 News

  Why AI may need fewer datacentre GPUs than you think

  The focus on inferencing, allied to smaller models, purpose-built silicon and on-device processing, is loosening the grip of hyperscale GPU clusters on enterprise AI workloads Continue Reading

• August 28, 2026 28Aug2026 News

  Wide misconception that AI investment information is regulated and that users are protected

  With many using information generated by artificial intelligence to support their investments, the Financial Conduct Authority spells out the risks Continue Reading

• August 28, 2026 28Aug2026 News

  US citizens hold onto iPhones longer than ever

  Research finds mobile trade-in programmes return $1.43bn to US consumers in second quarter of 2026 as smartphones reach four-year upgrade milestone Continue Reading

• August 28, 2026 28Aug2026 Blog Post

  Will AI ruin society?

  In the same week that Nvidia posted yet another record quarter, Bill Gates, co-founder of Microsoft issued a warning about artificial intelligence (AI). Nothing seems to be stopping Jensen Huang, ... Continue Reading

• August 28, 2026 28Aug2026 News

  NBN upgrade floats all boats for Australian fixed broadband

  Research finds all Australian fixed-line retail service providers see big increases in ratings since national network’s significant upgrade in speed tiers Continue Reading

• August 28, 2026 28Aug2026 In Depth

  CW@60: Pursuing the most impactful tech investigations

  Technology had changed Tony Collins' work as a journalist even before he joined Computer Weekly and led some of the highest-profile investigations of the era Continue Reading

• August 28, 2026 28Aug2026 News

  When AI agents fail, companies can’t play the blame game

  Singapore Academy of Law’s Yeong Zee Kin, who helped shape Singapore’s model AI governance framework, sets out who answers when AI causes harm – and why the trail usually leads back to a human decision Continue Reading

• August 28, 2026 28Aug2026 In Depth

  Emirati Women’s Day: Building the future of autonomous mobility

  From the garage to the forefront of AI-driven racing, Emirati women are helping shape the next generation of engineering and autonomous technology Continue Reading

• August 27, 2026 27Aug2026 News

  Passenger data stolen from major UK airports

  Identifying data on passengers who flew from East Midlands, Stansted and Manchester airports has been stolen by an unnamed threat actor Continue Reading

• August 27, 2026 27Aug2026 News

  Meta pays $18bn to settle US child safety lawsuit

  As part of a legal settlement over its child safety measures, Meta will have to pay $18bn over a 10-year period, and implement a number of changes to its Facebook and Instagram platforms Continue Reading

• August 27, 2026 27Aug2026 News

  Peers propose report into Computer Misuse Act reform

  After previous proposals were brushed aside, Computer Misuse Act reform may be back on the agenda under a new amendment to the Cyber Security and Resilience Bill Continue Reading

• August 27, 2026 27Aug2026 News

  Boldyn deploys 5G RedCap for smart livestock monitoring

  Connected agriculture programme teams with neutral host provider to give farmers near real-time insight into livestock-building conditions, supporting animal welfare and farm resilience Continue Reading

• August 27, 2026 27Aug2026 News

  Lumen expands cloud networking to US business sites

  Expanded AI networking access designed to help enterprises extend cloud and AI connectivity with a consistent managed experience that reduces complexity and streamlines operations Continue Reading

• August 27, 2026 27Aug2026 News

  Public wary of UK government ‘backdoor’ surveillance following Apple row, poll reveals

  A poll of 2,000 UK citizens taken after the government issued a secret order seeking access to Apple users’ encrypted data finds that the public is sceptical of government surveillance powers Continue Reading

• August 27, 2026 27Aug2026 News

  TCS teams with Porsche to accelerate drive towards AI mobility

  Strategic deal sees AI mobility centre of excellence set up to boost manufacturing, engineering, operations and customer experience at premium car company Continue Reading

• August 27, 2026 27Aug2026 News

  Nvidia results highlight 30% gap in order fulfilment

  While the chipmaker posts record-breaking revenue for the quarter, its CEO admits it can only meet 70% of the supply it needs Continue Reading

• August 27, 2026 27Aug2026 News

  Post Office Horizon replacement ‘screw-up’ ends in challenge, more cost and delay

  IT supplier Escher challenged the award of the Horizon EPOS replacement contract, leading to months of delay and additional costs Continue Reading

• August 27, 2026 27Aug2026 News

  Deutsche Bank selects Thought Machine to support core system reduction

  Thought Machine’s Google-inspired banking technology has now been adopted by 20 global Tier 1 banks Continue Reading

• August 27, 2026 27Aug2026 Blog Post

  Edge series - Palo Alto Networks: What distributed compute means for cybersecurity

  This is a guest post written by Scott McKinnon, UK&I CSO at Palo Alto Networks. McKinnon’s original title for the piece is “Secured at the Edge: What Distributed Compute Means for ... Continue Reading

• August 27, 2026 27Aug2026 In Depth

  CW@60: Technology must move businesses forward, not hold them back

  Alan Trefler, founder and CEO at Pega, explains why, in the technology industry, it pays to think a few steps ahead Continue Reading

• August 27, 2026 27Aug2026 News

  AI agents will try every door – and find the ones left unlocked

  Enterprises are working out how to give AI agents identities of their own, says Ping Identity CEO Andre Durand, just as frontier models start finding vulnerabilities faster than anyone can patch them Continue Reading

• August 26, 2026 26Aug2026 News

  UK government set to adjudicate on ‘risky’ tech purchases

  Proposals for amendments to the Cyber Security and Resilience Bill would enable the UK government to clamp down on purchases of technology from suppliers linked to hostile foreign countries Continue Reading

• August 26, 2026 26Aug2026 News

  Ransomware attack volumes hit ‘high-water mark’ in July

  The number of ransomware attacks hit the highest level seen so far this year in July, according to a report Continue Reading

• August 26, 2026 26Aug2026 News

  Most Influential Women in UK Tech: Computer Weekly’s Hall of Fame

  Computer Weekly’s Hall of Fame showcases the great women who have made a lifetime contribution to the technology sector Continue Reading

• August 26, 2026 26Aug2026 News

  EXA broadens Spanish infrastructure with long-haul route

  Global digital infrastructure platform provider expands long-haul terrestrial network with direct route connecting key cities to offer critical gateway for transatlantic connectivity Continue Reading

• August 26, 2026 26Aug2026 News

  Qualcomm looks to accelerate Japan’s robotics ecosystem

  Mobile technology platform begins ‘comprehensive’ robotics investment initiative in Japan anchored by robotics research centre Continue Reading

• August 26, 2026 26Aug2026 Blog Post

  Nutanix targets AI silos with dual-native tools to help developers get agents into production 

  Nutanix Enterprise AI (NAI) 2.8 is now with us. This is the cloud platform company’s Kubernetes-based platform designed to streamline inference endpoint management, a key part of the toolset that ... Continue Reading

• August 26, 2026 26Aug2026 Blog Post

  DuckLabs joins AWS to get its data in a row & quack open a new era for analytics

  DuckLabs, the development team behind DuckDB, will now become part of Amazon Web Services (AWS). DuckDB is an analytical database system that DevOps practitioners can deploy anywhere (from edge ... Continue Reading

• August 26, 2026 26Aug2026 News

  BCN expands managed connectivity portfolio

  Remote network power monitoring, management and cycling managed service designed to reduce downtime by automating recovery from common equipment issues and minimising unnecessary truck rolls Continue Reading

• August 26, 2026 26Aug2026 News

  Research ‘challenges assumption’ that older generation is less confident with fintech

  Older people are more confident managing money online, despite the perception that young tech-savvy people have an advantage Continue Reading

• August 26, 2026 26Aug2026 News

  Vote: Who should be named the 2026 most influential woman in UK tech?

  Each year, we ask our audience who should be named the most influential woman in UK technology. Tell us what you think – the deadline for voting is 21 September Continue Reading

• August 26, 2026 26Aug2026 Opinion

  AI datacentres must provide proof, not promises

  AI datacentre proposals are straining grids, water systems and public trust. Authorities need proof of viability – not just announcements – before committing scarce infrastructure resources Continue Reading

• August 26, 2026 26Aug2026 In Depth

  CW@60: My computers and me

  Parliamentarian Lord Chris Holmes reflects on the importance of technology to his life when he lost his sight - and his determination to prevent the negative consequences of tech through legislation Continue Reading

• August 26, 2026 26Aug2026 News

  Gartner: Deploy sandboxes to rein in AI agents

  A string of mishaps is making sandboxing a priority for organisations deploying AI agents, but Gartner’s Manjunath Bhat warns that sandboxes are just one layer of defence Continue Reading

• August 25, 2026 25Aug2026 News

  US Treasury sets up quantum readiness unit

  The US Treasury has established a quantum readiness task force to help financial services institutions through the transition to post-quantum cryptography Continue Reading

• August 25, 2026 25Aug2026 News

  Peterborough Court taps Freshwave for all-operator mobile coverage

  Connectivity infrastructure-as-a-service provider deploys its small cell technology to guarantee mobile connectivity at once legendary newspaper building turned modern office hub Continue Reading

• August 25, 2026 25Aug2026 News

  AI Scotland pumps £1.8m into SMEs

  Scottish government is using funds to help the country’s small and medium-sized enterprises explore how artificial intelligence can improve business Continue Reading

• August 25, 2026 25Aug2026 News

  Westminster votes for mobile connectivity boost through O2 small cells

  UK comms operator accelerates deployment of small cell mobile technology across one of the busiest and most popular areas of central London Continue Reading

• August 25, 2026 25Aug2026 News

  UK fintech investment plummets over past six months

  Lowest level of fintech investment since 2016 after ‘challenging’ start to 2026, according to KPMG Continue Reading

• August 25, 2026 25Aug2026 Blog Post

  Edge series - Iterate.AI: Edge AI’s inference blind spot

  This is a guest post for the Computer Weekly Developer Network written by Shomron Jacob in his role as head of applied machine learning & platform at Iterate.ai, a company known for its private ... Continue Reading

• August 25, 2026 25Aug2026 News

  LINX, JPIX go live with London-to-Tokyo low latency connectivity

  Network route launched connecting European networks to one of Asia’s largest interconnection hubs, facilitating low latency internet and networking and local peering opportunities Continue Reading

• August 25, 2026 25Aug2026 News

  More than 100 apply to review DWP subpostmaster prosecutions as process drags on

  The government is seeking to appoint a person tasked with reviewing department’s prosecutions of subpostmasters Continue Reading

• August 25, 2026 25Aug2026 News

  Argentina’s ‘techno-authoritarian’ turn expands state spying

  The first two years of Javier Milei’s administration has served to expand surveillance capabilities, leading to profiling and reprisals across the country, and limiting rights to privacy and freedom of expression Continue Reading

• August 24, 2026 24Aug2026 News

  How AI has improved customer support for Aussie firms

  Support leaders for carsales at Catapult Sports and Sealy of Australia explain how Zendesk’s AI tools have changed their service operations, from providing round-the-clock support to ticket triage in over 60 languages Continue Reading

• August 24, 2026 24Aug2026 News

  UK power plant shutdown highlights CNI cyber challenges

  An alleged Iranian attack on a small reserve ‘peaker’ power plant went largely unnoticed despite causing four days of downtime. Cyber experts say the incident raises serious questions about CNI resilience Continue Reading