Proton Support

@ProtonSupport

We’re here to help and answer your questions about @protonmail @protonvpn @protondrive @proton_pass, & @protonwallet. 🗓️ Available weekdays from 8am-6pm CET.

Geneva, Switzerland

status.proton.me

Replies Reposts Media

Proton Support
@ProtonSupport
Sep 1
We’re aware some users are having trouble connecting to Proton services. We apologize for the inconvenience. Our team is investigating, updates will be shared on protonstatus.com
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Proton Support
@ProtonSupport
Aug 28
Our analysis of the August 27 outage is complete, and the full post-mortem report from Proton's engineering team is now published on our blog: proton.me/blog/august-27… We sincerely apologize to everyone who was affected by the incident, and thank you for your continued support.
Proton Support
@ProtonSupport
Aug 26
We are currently experiencing a major outage affecting Proton's services. We're working as fast as possible to fully restore services. We apologize for any inconvenience. Please follow updates on our status page: status.proton.me
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Proton Support
@ProtonSupport
Aug 26
We are currently experiencing a major outage affecting Proton's services. We're working as fast as possible to fully restore services. We apologize for any inconvenience. Please follow updates on our status page: status.proton.me
170
Proton Support
@ProtonSupport
Oct 30, 2025
We are currently experiencing a partial outage affecting some of our users across some Proton services. We're working as fast as possible to fully restore services. We apologize for any inconvenience. Update: Services have been fully restored and no data has been lost. We're
status.proton.me
Technical difficulties
22
Proton Support
@ProtonSupport
Sep 10, 2025
We’re aware of connection issues affecting some @ProtonVPN servers since ~05:00 UTC. Our engineers are working hard to resolve this as quickly as possible. Apologies for the disruption to your day, and thank you for your patience! 💚 Track progress:
status.proton.me
Proton VPN technical difficulties
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