Jacob Morgan

@jacobm

🔮Professionally Trained Futurist, Speaker, 6x Author 👥CHRO Group: FutureOfWorkLeaders 🎙️Podcast: FutureOfWorkPodcast 📩Newsletter: FutureOfWorkNewsletter

Los Angeles, CA

thefutureorganization.com

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Jacob Morgan
@jacobm
Oct 23, 2025
We tried to make work happier—and ended up making it hollow. Cultures softened. Leaders hesitated. Performance drifted. After 100+ CHRO interviews, I wrote The 8 Laws of Employee Experience—a blueprint to bring strength and humanity back to work. Learn more about it here:
My New Book! The 8 Laws of Employee Experience: How to Build a Future-Ready Organization
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Jacob Morgan
@jacobm
1h
Not every struggling leader needs more leadership development. Some need to stop being leaders. Organizations spend a lot of time attempting to address poor leadership through different training programs, coaches, or evaluations and that works sometimes. People are capable of
Jacob Morgan
@jacobm
Sep 3
So what does the HR function look like on the other side of this transformation? I’ve spent a lot of time modeling this out, talking with CHROs who are ahead of the curve, and synthesizing the research with my own analysis of how technology has historically restructured
Jacob Morgan
@jacobm
Sep 3
It's amazing how two managers can have the same values and work for the same company, but one fosters team loyalty while the other alienates everyone. It all boils down to a seemingly straightforward question that most companies choose to overlook which is, what exactly
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Jacob Morgan
@jacobm
Sep 2
Uber just provided us with an excellent illustration of what "redesigning work" can really entail. Even though the company is doing well, it announced that it is laying off about 3,300 employees, or 10% of its workforce. It wasn't presented as AI taking thousands of jobs, which
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