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I'm currently migrating from HelloSign to Dropbox Sign and have encountered error that I did not experience with HelloSign. My main question is: Can a signer be updated with an email address that has already been used by another signer who completed signing on the same signature request? For example, say a signature…
My Dropbox connector is Connected in Perplexity. searching for files in different existing folders always gives the status dropbox_mcp: unsupported and zero results. This also happens after re-linking and browser restarting. what could be wrong? my perplexity subscription support this function and the files are downloaded…
AI is becoming part of more of our everyday workflows, and a lot of the useful context you need to get the most from AI is probably already sitting in your Dropbox. Our new Dropbox integrations can bring that context into the AI tools you use, helping you find information, understand existing work and build on what you’ve…
I have the Dropbox integration activated, but I do not get any option to save a signed document to a folder when I use a template. Alternatively, when I use a document in my folder (selecting the "Send for signature" option), I cannot use a template (I have to add fields every time and cannot make them required or format…
Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
I’m not sure if this has been suggested before, but one thing I’ve noticed is that Dropbox Basic users are often looking for ways to earn a little extra storage. That gave me an idea: why not reward active Community members with some extra storage for meaningful contributions, such as providing accepted solutions and…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Hi, We upload files to users' Dropbox accounts from our server using /2/files/upload with short-lived access tokens and refresh tokens (token_access_type=offline). We refresh the token when we receive 401 with "expired_access_token" and then retry the request. We found that when the access token has already expired, the…
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
I enabled the passcode. My understanding was that Dropbox would protect my private files whenever I left the app and returned to it later. However, in recent viewed photos page, passcode is invalid. I used the adb and knew this page is GroupedPhotoPreviewActivity. I tested other pages, and found another page called…
I would like to have the choice to add devices to my Basic Extra Plan. Next available plan option is Plus with unlimited connected devices and 2TB of storage. Yet the cost for Plus has quite a difference to the Basic Extra. To me, 2TB of storage is of much less importance for personal use in comparison to being offered…
The bulk send feature is great to get the same document to multiple companies at once. However, it is real pain to only receive the executed docs once everyone in the bulk send has signed. Currently, I have to find the folder and download what has been signed. For efficiency, it would be more ideal to receive them as they…
Un simple clique sur le nuage à côté d'un dossier en début de hiérarchie, peut potentiellement lancer la synchronisation hors ligne de centaines de milliers de fichiers sans que cela soit annulable facilement cas d'erreur. Il parait tout a fait indispensable de mettre un message d'alerte avant que des processus aussi…
As a photographer I use dropbox for storing my photos however they are often uploaded out of order so they are all out of sync. I am starting to consider a different online storage solution however I have been a loyal satisfied dropbox user for over 10 years and would like to continue with what I'm familiar with but this…
