AI that answers billing questions instantly, grounded in real account details.

Solving Real Challenges for Billers & Payers

Reduce staff workloads and delight customers with a digital payment platform that elevates the billing and payment experience.

InvoiceCloud is the billing and payment platform purpose-built to drive digital adoption, elevate customer satisfaction, and simplify transactions using behavioral insights. But we’re more than just software. We’re where advanced technology meets white-glove onboarding and success. Where proven marketing strategies and co-created adoption programs are tailored to your business goals.

The result is a more efficient, more human payment experience for all customers that gives your staff the freedom to focus on service.

Who We Are & How We Show Up

What We Believe
What We Deliver
What It Means

California Mutual Modernized Disbursements with InvoiceCloud

After extending its inbound InvoiceCloud functionality to include outbound disbursements, California Mutual gave its lean finance team real capacity back and removed paper check vulnerabilities entirely — faster payments, lower costs, and less risk.

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Built by People, Powered by Purpose: Our Core Values

Champion the Customer

Our customers are at the heart of everything we do. We partner with our customers to help achieve their goals and exceed their expectations.

Lead with Expertise

Our curiosity and quest for continuous improvement sets our customers up for success, allowing us to deliver excellence every day.

Embrace Innovation

From our technology to our people, we strive to continuously innovate. We leverage our learnings to advance and improve at every turn.

Act with Integrity

We do the right thing by our customers, colleagues, and partners. Our actions are guided by honesty, transparency, and collaboration to build trust.

Billions Processed. Millions Engaged. One Mission.*

3,250+

Customers

$32B

Payments Processed Annually

500+

Professionals

160+

Integrations

*As of August 2025

Recent Awards

Find Your Industry

Empower customers with convenient, digital options for utility billing and payments.

Give policyholders a better payment experience for premiums and claims.

Offer easy, digital ways for your community to pay parking tickets, fees, and more.

Meet constituent expectations with a range of easy-to-use options for paying taxes.

Press Room

BOSTON, September 24, 2026

InvoiceCloud CEO to Speak at GAI World 2026 as Company Builds AI Momentum

Boston-based digital bill payment leader highlights AI innovation and company growth ahead of Boston AI Week

BOSTON – September 17, 2026

InvoiceCloud Appoints Marketing Leader Madilynn Castillo as Chief Marketing Officer

Castillo will lead InvoiceCloud’s marketing organization with responsibility for brand and market positioning, demand generation, product marketing, and customer engagement as the company continues to scale across the utility, government, and insurance industries.

BOSTON – August 27, 2026

InvoiceCloud Consumer Study Uncovers Top Insurance Claim Pain Point: Slow Payouts

Leading online bill payment provider finds only 15% of consumers surveyed receive payments within a week of their claims, prompting many to switch carriers.

Join the InvoiceCloud Team

Do you value innovative, outcome-based thinking? Are you a collaborative team player that strives to always put customers first? Do you think needlessly complicated things should be demystified?