The Rails application boots on its new cloud host. The home page loads, staff can sign in, and the migration looks finished. Then someone downloads an old attachment and gets an error. A scheduled export runs twice. The database reaches…
Let’s say you’ve got an inbox for support inside your Rails app. A customer has sent 6 messages. Two people have responded. Now someone else opens up that ticket and wants to know what happened. A little bit of context…
A Ruby web crawler may start out with three proxy servers and a call to Array#sample. That can work at first. Later, a proxy begins to fail, retries repeat more work than expected, and the database fills with pages that…
Picture a familiar Rails support problem: a customer has requested a CSV export, the application has accepted it, and the download never arrives. You open the dashboard. Everything looks fine. Somewhere behind that working interface, an export job is waiting…
A referral has been sent, but nobody knows whether the specialist got it. Reception checks the electronic health record (EHR). A nurse searches her inbox. Another employee looks at the spreadsheet. Consider a Ruby on Rails project built around that…
In many cases, all we want to view in a Ruby demo is one simple thing, like finding out which button caused a Rails form to fail. Instead, our demo is two minutes long. And the file size is equal…
A customer asks about a charter flight for Friday. Later, they change the departure airport, add another passenger and ask whether the original quote still applies. The team now has several emails describing different versions of the same trip. That…
A security ticket lands in a Rails team’s queue: a customer can open another customer’s invoice by changing the number in a URL. The fix may involve only a few lines of Ruby. Finding the missing permission check, understanding the…
Every small agency has some version of the same problem: the client says they sent the file, the project manager remembers seeing it, and nobody can find the approved copy. A client document portal makes a useful Ruby on Rails…
Enterprise applications typically generate large amounts of paperwork. When that paperwork comes as a PDF, someone must open the PDF, find the purchase order number, verify the amount and copy some details into another system. Nearby, a Rails application stores…
