Nuwber Privacy Policy

This Privacy Policy applies across nuwber.com and all subdomains, the website that we own and operate, and all services we provide, including our online and mobile services and products. For the purpose of this Policy we will call them our “Website” and “Services”. This Privacy Policy explains the information practices of Nuwber, Inc. on the Website and in connection with the Services. This Privacy Policy is only applicable to the Website and not to any other websites you may be able to access from the Website. Such websites are third-party websites that may have data collection, use, and storage practices that are different from Nuwber, Inc.’s Privacy Policy. We are not responsible for data collection and use policies of third-party websites. We encourage you to review the privacy policies and other terms available on third-party websites before you use them.

When we refer to “we” (or “our” or “us”), that means Nuwber, Inc., a Virginia corporation. When we refer to “you” (or “your” or “yours”), that means you as a user of our Services. When we say “Personal Data,” we mean identifiable information about you, like your name, email, address, other demographic information, telephone number, payment account details (including credit and debit card numbers), payment information, support queries or account history. If you can’t be identified (for example, when Personal Data has been aggregated and anonymized) then this Policy does not apply. According to all state data privacy laws, “Personal Data” does not include publicly available information, and this Policy does not apply to it.

We provide our Services to US residents. By accessing our Website, you affirm that you are a U.S. resident and over the age of 18.

1. Public Information Available Through Services

We may make available on the Website and feature in our reports publicly available information about people that is already accessible and in circulation and which is obtained from third-party data providers (“Public Information”) to users of our Services through the Website’s people search and in reports.

Please note that Personal Data generally does not include:

publicly available information, including Public Information as defined above, that is (a) lawfully made available through federal, state, or local government records, including but not limited to property records, street address and criminal records, (b) information that is lawfully made available to the general public by you, through widely distributed media, or by a person to whom you have disclosed the information if you have not restricted the information to a specific audience; and
information that is de-identified or aggregated.

Personal Data is collected from you when you interact with our Services or Website (e.g., when you set up an account with us).

Public Information is not collected from you; it is sourced from third-party providers. State data privacy laws (CCPA, VCDPA, etc.) do not apply to Public Information.

Public Information can be removed from our Website’s people search following an opt-out request.

2. How to Opt Out

To request that Public Information about you be removed from the Website’s people search, please use our opt-out tool available at https://nuwber.com/removal/link. This tool is only intended to remove Public Information available through our Website and cannot be used to remove it from third-party sources (e.g., we are not able to remove your information from data brokers, other people search sites or Google). Removal of your information from the Website is completely free. When you submit a request to opt out, we ask you to provide an email address. We use this email address solely to send you an email to verify your request to opt out. We will not share or sell the email address that you provide as part of the opt-out process, or use it for any other purpose, without your prior consent.

We take reasonable measures to avoid the reappearing of information about you on the Website after you opted out. We use a proprietary algorithm aimed towards preventing reappearance of information about you after you opted out.

Please be aware that search engines take some time to update their indexes after you opted out. Google’s bot crawls our pages approximately once every two weeks. Consequently, a link to the removed page and a snippet may be visible in Google search results for a while. However, if you click on that link, it will encounter a 410 (gone) error message, indicating that this page no longer exists. If you wish to expedite the removal of such information from Google search results, you can use the following removal tool provided by Google: https://www.google.com/webmasters/tools/removals.

3. What Personal Data We Collect and How We Do That

When you use our Services as a registered user or interact with us we collect and process your Personal Data. The ways we collect it can be categorized into the following:

Information you provide to us directly

When you visit or use some parts of our Website and/or Services, we might ask you to provide Personal Data to us. For example, we ask for your email and first and last name upon registration or we can see your email address when you send an opt-out request or contact us with questions or request support.

Usage information we collect automatically

We collect some information about you automatically when you visit our Website or use our Services, like what pages you visit, your IP address, operating system, internet service provider, device type and settings, browser type and settings, crash reports, the content you view on our Website, and the date, time, and referrer URL of your request. This information is useful for us as it helps us get a better understanding of how you are using our Website and Services so that we can continue to provide the best experience possible. Some of this information is collected using cookies, similar tracking technologies and third-party tools like, for example, Google Analytics or Facebook Pixel. Our use of these tools and technologies will be covered in detail below. We also collect details of your account activity.

Information we get from payment providers

Our payment providers share certain Personal Data about you with us, including IP address, the name on the card, the last four digits of the card number, and the card’s expiration date. We use this information to process your payments.

4. Why We Collect and How We Use Personal Data

We may use your Personal Data for a number of purposes, which may include the following:

To operate our Website, ensure our Website and Services work as intended and deliver Services you have requested;
To monitor and analyze trends, usage, and activities in connection with the Website and Services it provides;
For marketing and advertising purposes;
To determine if you may use certain Services;
To set up and operate your account;
To perform legal duties, responsibilities and obligations, to comply with any laws and regulations that apply to us;
To support you, including assisting with the resolution of technical or payment issues or other issues relating to the Website or the Services;
To process your requests to opt out;
To enhance our Website and Services, test and develop new features and carry out technical analysis of our Website and Services so that we can optimize your user experience and provide you with more efficient tools;
To prevent, detect and report illegal activities and crime, protect you, other users and us, for example, by ensuring network and information security, mitigating security risks, detecting and preventing any fraudulent or malicious activity, and make sure that everyone is using our Website and Services fairly and in accordance with the Terms of Use and Terms & Conditions of Sale (“Terms”);
To analyze and aggregate data, to prepare statistics, in particular, to produce aggregated and anonymized analytics and reports, which we may use internally or share publicly or with third parties;
To facilitate, manage and confirm financial transactions;
To exercise our rights set out in the Terms;
To transfer information to an acquirer of our business; and
To manage our relationship and communicate with you including operational communications, like changes to our Website and Services, information about new features and promotions, security updates, or assistance with using our Website and Services; marketing communications; and
To provide you with information you have requested from us or information we are required to send to you.

Our processing of your Personal Data is necessary for us to provide you with the Services you have requested. If we do not process your Personal Data, we may be unable to provide you with all of our Services, and some functions and features on our Website may not be available to you.

5. How We Can Share Your Personal Data

There will be times when we need to share your Personal Data with third parties. We will disclose your Personal Data to:

Third-party service providers and partners who assist us in providing the Website and Services which you have requested. This includes providers who support delivery of, or provide functionality on, the Website or Services, as well as those who help us market or promote them. Such third parties include DigitalOcean, a hosting platform, Cloudflare, a cybersecurity and content delivery service, Microsoft Clarity, BigQuery and Google Analytics, analytics tools, SparkPost, an email automation provider, Stripe, a payment processing provider, and Zendesk, a customer service solution.
Our contractors.
Regulators, law enforcement agencies, government bodies, courts, fraud prevention agencies or other third parties, where we think it is necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights.
An actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business.

6. Our Use of Tracking Technologies

We employ cookies and other tracking technologies to enhance your browsing experience and personalize content. Cookies are small text files stored on your device that help us recognize you on return visits and remember your preferences. We utilize various types of cookies, including:

Necessary cookies: Essential for website functionality.
Functional cookies: Used to remember your preferences.
Analytical cookies: Help us understand how you interact with our site.
To bolster security, particularly with sensitive information, we use secured cookies that are only transmitted over HTTPS connections.
Additionally, we implement SameSite cookies with the "Lax" attribute to defend against cross-site request forgery, balancing security and usability.

Furthermore, we utilize both Local Storage and Session Storage. Local Storage allows us to store data persistently on your device, such as preferences or login information. Session Storage, in contrast, stores data only for the duration of your browsing session, which is then deleted when you close your browser.

You have the ability to manage cookie preferences through your browser settings, though disabling certain cookies may affect site features.

7. Use of Third-Party Cookies

We use Google Analytics to collect information about how users interact with the Website and Services. This may include data such as user identifiers, device and browser information, IP addresses, and details about user behavior on the Website. We use the information we get from Google Analytics only to improve the Website and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other identifying information. We do not combine information collected through the use of Google Analytics with your Personal Data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using websites. Google Analytics uses only first-party cookies for data analysis. This means that Google (not us) plants the cookies on your browser and receives information directly from you. The cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

For more information on Google Analytics, please check how Google uses cookies.

We utilize Facebook Pixel service provided by Facebook Inc. Facebook plants first-party cookies on your browser and receives information directly from you. This tool allows us to follow the actions of users after they are redirected to the Website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous and non-personally identifiable. However, the collected data is saved and processed by Facebook. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Privacy Policy. In addition, a cookie from Facebook will be saved onto your device for these purposes.

You can prevent Google Analytics, Facebook Pixel, and other third-party services we may use from recognizing you on return visits to the Website by disabling cookies on your browser. If you choose, you can opt out by turning off cookies in the preferences settings in your web browser.

8. Email Communications and Marketing

When you submit an opt-out or data privacy request we do not use your email address for marketing or other purposes unrelated to the subject matter of such a request. Otherwise, when you submit your email address through the Website ( e.g., when setting up your account with us), you are consenting to receive offers and information about our services and products by email, as well as for us to communicate with you about your account, purchases, and subscriptions, at the email address provided. If you subsequently decide that you wish to no longer receive marketing emails, please follow the instructions at the end of any email message to unsubscribe or email us at support@nuwber.com and request to unsubscribe. Please allow up to 10 business days for any removal request to be processed. Please note that if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your account and subscription. If you have questions or concerns regarding this provision, please contact us at support@nuwber.com.

9. Third-Parties’ Links

The Website may contain links leading to other sites. This Policy covers our privacy practices and use of cookies only and does not cover the practices or use of cookies by third parties. We do not control when or how third parties place cookies on your device. For example, third party websites to which a link points may set cookies on your device. Some of these services may be used to track your behavior on other websites and we have no control over this. We are not responsible for the privacy practices of these sites. We strongly recommend that you read the privacy policies of the linked websites as they may contain further terms and conditions that apply to you.

10. Data Retention

The time periods for which we retain your Personal Data depend on the purposes for which we use it. We will keep your Personal Data for as long as you are a user and, thereafter, for no longer than is reasonably necessary for reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.

11. California Privacy Notice

When we collect Personal Data from California residents and meet at least one of the applicability thresholds outlined in the California Consumer Privacy Act (the “CCPA”), we may become subject to, and those residents have rights under, the CCPA. This section applies only to those California residents who are visitors to our Website and/or users of our Services and thus for purposes of Sections 11 and 12, the words “you” and “your” mean only those California residents.

Please check Section 1 prior to submitting a CCPA request.

What Personal Data We Collect.

We have collected, within the last 12 months, the following categories of Personal Data, depending on your access and/or use of our Services:

identifiers such as name, email, IP address, unique personal identifier, online identifier, account name, social, or other similar identifiers;
personal information under the Customer Records provision of the California Civil Code such as a name and address;
commercial information such as information about services you purchased from us;
online activity such as browsing history and search history;
geolocation data, excluding precise geolocation.

We do not collect sensitive personal data.

What Personal Data e Disclose For a Business or Commercial Purpose.

We have disclosed for a business or commercial purpose, within the last 12 months, the following categories of Personal Data:

identifiers such as name, email, IP address, unique personal identifier, online identifier, account name, social, or other similar identifiers;
personal information under the Customer Records provision of the California Civil Code such as a name, address, and telephone number, and physical characteristics or description;
commercial information such as information about services you purchased from us;
internet/electronic activity such as browsing history and search history;
geolocation data, excluding precise geolocation.

Please review Section 5 above where we describe the categories of third parties we may have disclosed your Personal Data to.

Data Retention.

The criteria used to determine the length of time we intend to retain Personal Data are described in Section 10 above.

Categories of Third Parties to Whom Personal Data Is Disclosed.

We may disclose Personal Data to the categories of recipients outlined in Section 5 above.

What Personal Data We Sell or Share.

Under the CCPA, a “sale” of Personal Data does not necessarily involve one party purchasing Personal Data from the other or an exchange of money. This term might also include disclosures of Personal Data to third parties under circumstances where the third parties are not restricted from using the information obtained from providing us services to improve their own products and service.

As described in Section 7 above, we utilize analytics and interest-based advertising services from service providers such as Google or Meta on our Website. When you interact with our Website, some of your Personal Data may be shared with certain of these service providers who may use it for their own purposes or for cross-context behavioral advertising, which meets the definitions of “share” and/or “sale” under the CCPA. Please review Section 7 above for more detail.

What Sources We Obtain Personal Data From.

We may collect Personal Data from various sources identified in Section 3 above, including:

directly from you when you engage with our Website or Services,
automatically when you interact with our Website, such as by visiting the Website,
from our analytics and marketing service providers when they share information with us.

Why We Collect Personal Data.

Please review Section 4 above where we describe our business and commercial purposes for collecting Personal Data.

You have the below-listed rights under the CCPA with respect to your Personal Data.

Right to Know

You have the right to request that we disclose to you, specifically, beyond the general statement above, the categories and specific elements of Personal Data collected about you including the source of the information and our use of it or the Personal Data that was disclosed or sold to third parties.

Right to Request Deletion

You have the right, under certain circumstances, to request that we delete the Personal Data we collected from you.

Please note that this right is not absolute. First of all, not all data published on the Website or available through the Services is Personal Data. For example, Public Information (as defined in Section 1 above) that is made available by government agencies, including property records, street address and criminal records is not Personal Data.

Right to Request Correction of Inaccurate Personal Data.

You have the right to request correction of inaccurate Personal Data maintained by us.

Right to Limit the Use or Disclosure of Sensitive Personal Data

You have the right to limit the use or disclosure of sensitive personal data. However, we do not use or disclose sensitive personal information (as this term is defined in the CCPA) in a way that would trigger this right.

Right to Opt-out of “Sale” or “Sharing” of Personal Data

You have the right to opt out of the “sale” of your Personal Data or sharing it for cross-context behavioral advertising purposes, as detailed above under “What Personal Data We Sell or Share”.

Right to Non-discrimination

You have the right not to be discriminated against for exercising any of your rights under the CCPA.

Submitting Requests Under the CCPA

You or an authorized agent acting on your behalf can exercise the rights above by contacting us at support@nuwber.com or +1 (844) 912-1292 (during business hours). You may only exercise your right to know up to two different times in a 12 month period. When you submit a request, we may ask you to fill out a request form. The CCPA only allows us to act on your request if we can verify your identity or your authority to make the request, so you will also need to follow our instructions for identity verification.

If you make a verifiable request per the above, we will confirm our receipt and respond in the time frames prescribed by the CCPA.

Public Disclosure (California)

In 2024, regarding Personal Data (please note that Public Information is exempt from the CCPA and is not considered Personal Data), we did not receive any requests for the right to access, delete, know, opt out of the sale or sharing, or limit the use of sensitive information, consistent with the CCPA.

None of our registered users, whose Personal Data we process, have requested to exercise their right to access, delete, know, opt out of the sale or sharing, or limit the use of sensitive information under the CCPA.

All requests related to Public Information were treated as requests to suppress such information, and we complied with every request.

Overall, in 2024, we received and fulfilled 295,500 opt-out requests to suppress Public Information about individuals, as outlined in Section 2 of this Policy.

12. Other Data Privacy Laws

When we collect Personal Data from residents of other US states where the data privacy laws are currently in effect, and provided we meet the applicability thresholds outlined in these laws, we may become subject to, and those residents have rights under, such laws.

What We Don’t Do.

We do not process Personal Data for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as defined under state privacy laws.
We do not discriminate against you for exercising any of your rights contained in the state privacy laws.
We do not share Personal Data with third parties, which are not our service providers or other persons indicated in Section 5 above.
We do not sell Personal Data, although the interpretation of “sale” in certain state laws could include instances where we permit analytics services, including Google Analytics, to collect Personal Data from our Website and use it for their own purposes.
We do not process sensitive personal information.

What We Do.

We process Personal Data for targeted advertising.

Where To Find More Information.

The categories of Personal Data we process can be found in Section 3 and further described in “What Personal Data We Collect’ in Section 11 above.
Please review Section 4 above where we describe our purposes for collecting Personal Data.

Your Rights.

To request that we delete your Personal Data.
To request that we correct inaccurate Personal Data.
To confirm whether or not we are processing your Personal Data and to access it.
To obtain a copy of Personal Data that you provided to us in a portable format.
To opt out of the processing of your Personal Data for purposes of targeted advertising.

You or, where the data privacy law permits, an authorized agent acting on your behalf, can exercise the rights above by contacting us at support@nuwber.com or +1 (844) 912-1292 (during business hours).

13. Security of Personal Data

We are committed to protecting your Personal Data and have appropriate technical and organizational measures in place, including:

Data encryption. We encrypt all data that goes between you and us using industry-standard TLS (Transport Layer Security), protecting your Personal Data. Your password is also encrypted when it is stored on our servers.

Limited access. We restrict access to Personal Data to our employees, contractors, and agents who need that information in order to process it.

Network protection. Multiple layers of security controls protect access to and within our environment, including firewalls, intrusion protection systems and network segregation. Our security services are configured, monitored and maintained according to industry best practice. We partner with industry-leading security vendors to leverage their expertise and global threat intelligence to protect our systems.

Secure data centers. Our servers are located within enterprise-grade hosting facilities that employ robust physical security controls to prevent physical access to the servers they house. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits. We maintain geographically separated data replicas and hosting environments to minimize the risk of data loss or outages.

Security monitoring. Our security team continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage threats.

However, we do not guarantee or warrant that such techniques will prevent unauthorized access to Information, including Personal Data that we store.

14. Information Concerning Children

Our Website and Services are directed to U.S. residents who are at least 18 years old. We do not knowingly collect or solicit any Personal Data from anyone under the age of 13 or knowingly allow such persons to use the Website or the Services. If we become aware that we have collected Personal Data from a child underage 13 without verification of parental consent, we take immediate steps to remove that information. We do not knowingly aggregate or provide Public Information about people under the age of 18.

15. Business or Asset Transfer

In the event that we, a line of our business, or our assets are transferred, sold or merged with another business, information, including, but not limited to your Personal Data, may be one of the transferred assets and we will not be obliged to notify you or need your consent in order to transfer such information.

16. Modifications

We reserve the right, at our sole discretion to put into effect, modify or revise this Policy at any time by posting the Policy or revised Policy on the Website. The Policy or any changes will become effective upon posting of the revised Privacy Policy. If we make any material changes to the Policy we will use reasonable efforts to inform you by email or by posting a notice on the Website. We encourage you to review this Policy each time you visit the Website to make sure you understand the most current Policy. Your continued use of the Website signifies your acceptance of any implemented or changed terms.

17. Changing or Updating Your Personal Data

We take reasonable steps to ensure that the Personal Data we hold about you is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your Personal Data. Please log into your account or contact us at support@nuwber.com as soon as possible if there are any changes to your Personal Data or if you believe the Personal Data we hold about you is not accurate, complete or up-to-date so that we can update our records accordingly.

18. Privacy Related Inquiries

If, for any reason, you are concerned with the way that we may be using your Personal Data or you have questions about the privacy aspects of the Website or the Services, please, contact us at support@nuwber.com.

19. Texas: Data Broker Notice

The entity maintaining this website is a data broker under Texas law. To conduct business in Texas, a data broker must register with the Texas Secretary of State (Texas SOS). Information about data broker registrants is available on the Texas SOS website.

Last updated: June 30, 2025