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AI for internal communications –
built into your day
Workshop AI is packed with intelligent features throughout our internal comms platform to help you create great content, understand what’s working, and simplify daily tasks… and it’s all woven into an easy, breezy, everyday workflow!
Content generation
From crafting better subject lines to rewriting dense updates, Workshop AI helps you create messages that sound like you — just faster!
You can:
- Draft new content directly in the editor
- Rewrite dense updates for clarity, brevity, or exec-ready tone
- Generate subject lines and preview text that perform
- Create or discover contextually relevant graphics & stock images
Data insights
Workshop surfaces quick, AI-powered summaries and patterns from your emails — so you can spend less time reporting and more time improving.
You can:
- Summarize campaign performance in plain language with actionable takeaways
- Translate communications into business impact
- Get quick overviews of long updates or threads
- Spot trends by audience, location, or channel to shape your next send
Workflow magic
These are the small but mighty features that keep your everyday tasks humming along and help make each day just a little bit easier.
You can:
- Instantly translate messages into 135+ languages
- Search smarter with semantic results
- Get smart image suggestions that match your message
- Adjust tone for different channels and audiences
Meet Cici
We’re thrilled to introduce you to Cici — Workshop’s built-in AI assistant that helps you plan, write, design, and send the internal communications of your dreams.
Cici is built with all of Workshop’s research, knowledge, and best practices from thousands of internal communicators — so instead of fiddling with a model, you get an AI agent that understands your work and your workflow. Wherever you are in Workshop, Cici can be by your side to help you with everything from fast first drafts to instant data insights.
Coming Soon
Create your emails from a single prompt
Cici will soon be able to draft entire emails — subject lines, layouts, images, and content — all completely tailored to your organization’s brand, history, and previous performance.
Think of it as your in-house-and-in-app comms partner who already knows what’s worked before (and what hasn’t)!
See the practical ways Workshop can streamline, speed up, and elevate your internal communications — with AI designed specifically for your role.
FAQ
No. Workshop does not use customer data to train or fine-tune any AI models. All AI inference is handled through model providers that are configured with zero data retention and do not use customer inputs to train their models.
Yes! You’re always in control of Workshop’s AI features.
You can turn them on or off anytime. When AI is off, no data is shared with subprocessors like OpenAI, Google, Anthropic, or Braintrust.
When it’s on, only the minimal information needed to complete your request is securely sent — never stored or used to train models.
Workshop AI is our long-term approach to weaving AI across planning, creation, distribution, and measurement. It supports communicators; it does not replace them! Learn more about Workshop’s approach to AI in this article from our CEO, Rick Knudtson.
AI is starting to make a huge difference in internal comms and it’s easy to see why. The work is both high volume and high stakes.
It steps in where time tends to disappear: spinning up first drafts from a quick brief, simplifying dense updates, suggesting subject lines, translating across languages, or tailoring one message for multiple audiences. It can even help connect the dots in scattered engagement data — spotting what’s landing, where attention drops, and what’s worth adjusting next.
But the biggest win? Time. Less of it spent rewording, formatting, or guessing and more of it available for strategy, accuracy, alignment, and the leadership context employees actually need.
Used with intention, AI can do so much more. It can help managers share updates with ready-to-go talking points, create plain-language summaries for execs, or take care of small-but-important accessibility details like alt text or captions.
And you still hold the reins! The sensitive, nuanced, and celebratory moments stay human. A few simple rules like fact checking, adding brand voice and reviewing before sending keep trust intact while everything else moves faster.
- Draft and refine copy in the editor, plus generate images
- Write subject lines, preview text, and SMS messages with AI
- Get one-click performance summaries
- Translate for global audiences
- Search media semantically and auto-add alt text for accessibility
- Find relevant stock images to match your email content
Here are some of the new AI features we’ll be rolling out in early 2026:
- Conversational analytics to explore engagement data with natural questions
- Workshop AI Agent to help build full emails and pages end-to-end
- Calendar intelligence to spot themes and flag potential email fatigue
