FAQ

How can I pay my invoice online?
To pay your invoice online simply follow the link below and log into our trusted partner BillTrust:
https://secure.billtrust.com/DCN/ig/signin
How can I update my password?
“*Log into the site with your email address and current password. Once logged in locate the “Change Password” button in the lower right-hand corner of the site. If you are unsure of your password please CLICK HERE to retrieve your password.
What does it mean if a project contains “set-aside”?
Set-asides are when a project requires a certain percentage of the subs be a minority firm, women-owned firm, SBA, etc
Does IMS have information on “private work”?
IMS offers Private Sector Notices, which describe privately funded projects prior to completion of design with an estimated value of $1M or greater.
To receive a free trial of the private sector project leads request access here or contact us by email
Why am I not receiving any results in my Weekly ACR search?
When running a Weekly ACR report, the Date Range MUST include a Friday to show results. If the Date Range does not include a Friday, no results will display for the dates selected, even if there is data during that timeframe.
Where can I get training?
Click Here to register for the IMS Client Portal Walkthrough
The purpose of this training is to teach clients how to effectively search in the IMS Client Portal database, run reports and do a deeper dive into agency and project history.