Pipette Service

Why Regular Pipette Service Matters

Your pipettes need annual service and calibration by an authorized provider to maintain their accuracy and reliability. Inconsistent results can cost time, money, and confidence in your data.
That's why reproducibility and traceable accuracy are at the heart of everything we do.
At Gilson, we go beyond the point of purchase:

  • Our certified technicians support all major pipette brands and models
  • We operate under ISO 8655 guidelines and are ISO 17025 accredited
  • We offer both mail-in and on-site service - fast, efficient, and compliant

Whether you're managing a single pipette or an entire lab, we're here to make sure your tools deliver dependable results - every time.

Onsite Pipette Service Icon

On-Site Pipette Service

If you manage a large number of pipettes, downtime can be costly. With Gilson's On-Site Service, you can keep your operations running smoothly — receiving the same top-quality care as our Mail-In service, but without the wait. Our team comes to you, providing fast and efficient service tailored to your lab's needs.

  • Comprehensive Service for All Brands & Models (minimum order applies)
  • Fast, Reliable, On-Site Calibration & Maintenance for minimal disruption
  • Expert Technicians ensuring high-performance results
    Get Started Today!

Contact us for more details on clinic requirements, technician availability, and pricing.

Mail In Service Icon

Mail in Service

Need to send your pipettes in for servicing? With Gilson's efficient Mail-In Service, you can quickly get your pipettes serviced and calibrated without any hassle. Here’s how it works:

  1. Download and Complete Forms: Download the service order and decontamination form, then fill them out with the necessary details.
  2. Check Pricing or Request a Quote: View our pricing below or contact us for a quotation.
  3. Prepare Your Pipettes: Decontaminate and securely pack your pipettes to ensure safe transit.
  4. Ship Them to Us: Send your pipettes along with the completed forms to the address provided.

Servicing your own pipettes?

Looking to replace parts yourself?
Our most popular spare parts are available online.
Shop replacement parts - choose your pipette model to find what you need.

Can't find the part you're looking for?
Contact us for support.

Shop Parts

Our Service Packages

Our service plans are flexible based on your specific needs: according to the number of measurements you'll request for your service, the price may vary, for more details, see our Price List

Service Level

Lite

DEPENDABLE PREVENTATIVE MAINTENANCE

Pro

DEDICATED SERVICE FOR TRUSTED RESULTS

Premium

A LIFETIME OF PIPETTE PROTECTION

Visual & Functional Inspection
Internal & External Cleaning
Leak Test
Gravimetric Check
Preventative Maintenance
Re-grease As Needed
Pipette Label
Mail-In or Onsite Service Available
Calibration and Detailed Certificate
ISO 17025 Calibration Available
Lifetime Warranty
Free Repairs
Single Channel From $43 From $54 From $64
Multichannel (8) From $96 From $105 From $175
Multichannel (12) From $96 From $105 From $204

Not sure which service level is right for you? Or can't find what youre looking for? Contact Us

PLATEMASTER® Product
PLATEMASTER® Logo

Do you have PLATEMASTER® in Your Lab?

Just like a standard pipette, this 96-channel instrument needs regular service and calibration to ensure accuracy and precision.
Contact us for more details on pricing and our available service & calibration options!

Learn More

Need a copy of our ISO17025 Accreditation Certificate?

Select your country from the list below

Download

We welcome feedback!

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