Support

Jadu Support

Access product manuals, release information, training programs and more.

Contact support

Partners and customers can access help from our friendly team by logging into Support and raising a ticket.

 

Sign in to Support

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Certified training

Our comprehensive Certified Training Programs and courses provide everything you need to deliver the ultimate customer experiences and help you get the most out of the Jadu Platform.

We offer a variety of courses across products and technical competencies. We recommend undertaking training annually to ensure knowledge and skills are kept up-to-date and in-line with the latest releases.

Request more Info

Great support isn’t just about fixing issues - it’s about listening, understanding the real problem, and making sure every customer feels supported and confident using our products.

Luke O'Neill, Head of Support, Jadu

Product documentation

Check out our how-tos, technical information and implementation guides.

Jadu Central

Jadu Connect

Release notes

Bookmark our release notes pages to ensure you keep up-to-date with the latest product releases.

Software updates

New software versions for Jadu Central are regularly released. Download or apply updates/packages using Deployer, our easy-to-use patching tool. 

Access Deployer

Technical notes

You can access our software technical change notes to keep track of any technical updates applied during Jadu product releases.

Read Technical Notes
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Shape our software

You can submit feature suggestions, vote for your favourite ones, and access our product roadmaps. You'll need to request access by completing this simple online request form below and we'll get you set up!

Request access