Gmail AI · Chrome Extension

Gmail AI Writing
Assistant for Teams

Draft, classify and respond to emails directly in Gmail with an AI assistant connected to your shared knowledge base. Keep every reply fast, accurate and on-brand.

Works inside Gmail with a Chrome extension
Uses your internal knowledge, not generic AI
Drafts replies in seconds, you stay in control

No credit card required for trial. CASA & GDPR compliant.

Reply speed
4x faster
KB accuracy
98.4%
Predimail · Gmail Sidebar
Sarah Mitchell
Re: Onboarding documentation needed
Hi, could you send us the updated checklist for…
● Support · Onboarding
Marc Dupont
Invoice #3847 — payment overdue
Please note that invoice #3847 is still pending…
● Billing · Overdue
Lena Park
URGENT: production server down
Our monitoring shows the prod environment is…
● Urgent · Escalate
Predimail AI · Drafting
Hi Sarah, thanks for reaching out! The updated onboarding checklist has been attached to this reply.
📚 Onboarding KB 🎯 On-brand tone ✓ Verified
Powerful Features

Turn Gmail into a shared AI inbox

Predimail helps your team spend less time writing emails and more time solving real problems.

AI drafts inside Gmail

Click once to generate a contextual reply based on the email thread and your knowledge base.

Automatic classification

Classify emails by topic, client, urgency or team, and apply labels or routing rules automatically.

Shared knowledge

Every reply can reuse validated answers stored in a shared knowledge base, so everyone answers the same way.

Workflow

How Predimail works inside Gmail

From incoming email to reviewed AI reply in just a few clicks.

01

Open an email in Gmail

Predimail appears directly in your Gmail sidebar as soon as you open a conversation.

02

Context & knowledge

The AI analyses the thread and queries your shared knowledge base for past answers and documentation.

03

Draft a reply

Predimail generates a ready-to-send reply, aligned with your tone, rules and previous answers.

04

Review & send

You keep the final word: edit the suggested reply if needed, then send from your Gmail as usual.

05

Learn & improve

Every validated answer can be added back to the knowledge base, so future emails are even faster to handle.

Use Cases

Built for teams who live in Gmail

Predimail helps any team that spends too much time answering similar emails.

Predimail for

Customer service

Consistent support replies

Reduce handling time for recurring questions while keeping answers accurate and aligned with your policies.

Predimail for

Professional services

Standardised client communication

Reuse validated templates and replies for accountants, legal, consulting or IT services.

Predimail for

Operations & back office

Process emails at scale

Route and process operational emails faster, without losing traceability or quality.

Ready to upgrade Gmail with AI?

Install the Gmail extension or book a live demo to see Predimail in action with your own use cases.

Join teams using Predimail to save time and improve communication directly inside Gmail.

7-day free trial No credit card required Setup in minutes
FAQ

FAQ – Gmail AI Assistant

Got questions about Predimail for Gmail? We've got answers.

Yes. Predimail is available as a Chrome extension that opens as a side panel in Gmail so you can generate replies, summaries and drafts without leaving your inbox.
Predimail connects to a shared knowledge base where you store procedures, FAQs and past answers. The AI uses this content to propose precise, consistent replies instead of generic AI responses.
Always. Predimail drafts suggestions, but a human reviews, edits and sends the email from Gmail. You can define which teams can send automatic replies and which require validation.
Predimail follows a security by design approach, is compatible with GDPR requirements and provides CASA (Cloud Application Security Assessment) attestation. You can learn more on the Security page.