Upgrading plumbing is a grind. Excited for the day our infra can spin up solutions for the smallest accounts.
Turning long-tail personalization into a seamless feature—not a resource drain—is the goal. 🛠️🚀
Great to have shared the @rwasummit stage with two innovators -
Customization has always been an operational overlay around a portfolio.
@ThomasGSy of @NYLIManagement makes the case that programming those operations into the asset itself is what turns customization into a scalable model.
With Elizabeth Yenko and @itsbhaji at @rwasummit.
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