Priced for the work it does, not the seats it fills.

You never get cut off. Once you reach 95% of your quota, a pack of 100 conversations is automatically added to your account. You'll be notified at 75% and 100% of your quota, and on every pack purchase. Packs persist month-to-month until you remove them in billing settings. Unused conversations in a pack expire at month end — they don't roll over.

No. Pausing conversations means pausing the product entirely — whether an AI agent or a human is handling it. Instead, you'll get early warnings at 75% and 100% so you can right-size your plan before overages kick in.

When your workspace reaches 95% of its AI spend limit, we automatically purchase a $10 credit grant of AI spend on your behalf, sold at cost. Unlike conversation packs, credit grants don't expire at month end — any unused balance carries over for up to 12 months from the end of the month it was purchased in.

Credit grant auto-recharge isn't available on Free/Community plans. For paid plans, the $10 amount and 95% trigger point aren't configurable yet — settings to customize your recharge threshold, purchase size, and a monthly spend cap are coming soon.

Conversations are predictable — you know your monthly cost before the month starts. Resolution pricing creates disputes over what "resolved" means and, perversely, raises your bill when your bot gets smarter. With conversation pricing, a better bot means lower headcount cost — not a higher invoice.

Three types: table rows (structured data in Botpress Tables), vector storage (knowledge base embeddings), and file storage (uploaded PDFs, images, etc.). Free is hard-capped with no add-ons. Plus and Team include generous limits that scale with tier, and both can expand storage for $40/mo — which adds 100K table rows, 1GB vector, and 10GB file storage.

Yes. Plans, prices, and conversation counts are identical across Botpress Desk, Botpress Studio, Botpress Viber, and Botpress ADK, regardless of which you use or how many. Everyone gets the same AI spend meter and category breakdown, no matter which product they're building with.

Plus is for solo operators or small groups — you get 3 seats, unlimited AI agents, WhatsApp, and whitelabel webchat. Team is for organized support operations that need to scale. It adds unlimited seats, Teams, RBAC, routing and assignment rules, team-level analytics, and Help Center authentication.

Botpress for Good is our commitment to furthering humanitarian causes by making Botpress more affordable for nonprofit organizations, educational institutions, and open-source projects. To learn more about the Botpress for Good program, please submit an application.