What billing options does Logmanager support? Logmanager bills monthly or annually, with annual billing running roughly 25% cheaper per GB. Free and Scale are self-serve: checkout runs through FastSpring, so you can subscribe online without a sales call. Max is quote-based instead, our team scopes it and sends a contract. One regional note: in Czechia, Slovakia, Poland, and Japan, self-serve SaaS billing isn’t available. Those markets run on the channel model, so pricing and billing go through your local partner rather than online checkout.
Does Logmanager offer a free trial? Yes. Logmanager offers a 7-day free trial with unlimited access to the full UI and feature set, plus setup guides and help from a product expert to get you started. There’s also a separate, permanently free tier: a self-hosted deployment with the full feature set, unlimited users, and 100 GB of storage. It has no time limit, just a storage cap.
What kind of customer support is available? There is a vendor customer support available 8×5 through a Support portal, email or phone.
Are there any limitations on data storage or access? The data storage limit is determined by your plan. If the limit is exceeded, the oldest data is overwritten to make room for new entries.
How can Logmanager be deployed? Logmanager can be deployed either as a self-hosted virtual appliance or as a fully managed cloud service. For self-hosted deployments, prebuilt virtual appliance images are available for VMware, Hyper-V, and Proxmox, enabling quick deployment without complex setup or manual configuration.
How long does it typically take to deploy Logmanager? Typical timeline: the virtual appliance deploys in about 30 minutes (spin it up on your own VMware, Hyper-V, or Proxmox; the managed cloud option skips this step entirely). Getting your log sources onboarded and confirming everything’s flowing usually takes 2 to 3 hours. Follow-up configuration, meaning custom parsers, alert rules, and dashboards beyond the 140+ prebuilt defaults, typically adds another 1 to 2 hours, built through the Blockly no-code designer rather than a query language.
Do these prices apply to all countries? The prices listed here apply globally, with the exception of businesses with residency in the Czech Republic, Slovakia, Poland, or Japan. For businesses registered in these countries, Logmanager is offered under local pricing. For a quote tailored to your country, please contact our sales team or your local Logmanager partner.