Dave Rogers

@DRAnalytics

Digital analytics leader who likes to read, travel and explore new technology

San Francisco, CA

Dave Rogers
@DRAnalytics
Sep 18, 2023
@united Please explain to me why my friend on exact same disrupted flight (that got us home after an unexpected stop and 5 hrs late) received 5X more than me as “our sincere apologies for inconvenience incurred” (He received $1000 and I only $200.)
Dave Rogers
@DRAnalytics
Sep 17, 2023
@united beyond frustrated with 5 communication attempts to CS. My flight was delayed 5 hours… please solve your #customercare absolute deficiencies
Dave Rogers
@DRAnalytics
Dec 13, 2022
@United is the worst. Stranded me at airport, blaming me for missed flight although I was steps away from the gate eating, after 3 delays and gate changes. They decided to leave earlier than the time announced. No texts, app did not update... so basically no communication.
Dave Rogers
@DRAnalytics
Dec 12, 2022
Stay away from @CarmellimoNYC!! They charged me twice for a ride, CS is unresponsive, can't solve the problem, supervisors repeat "wait for CS to call you" over and over but no call... #Awful
Dave Rogers
@DRAnalytics
Dec 8, 2022
@UnitedAirlines again is a mess - canceled flight and no help. 11pm stranded at Newark please DM me ASAP! #awful