Network Service Update – Issue Resolved
We sincerely apologise for the inconvenience caused by the recent outage. Our network SIM provider has now resolved the issue, and GeniePoint chargers are back online.
Please rest assured that we are closely monitoring the network to
The Nationwide EV Charging Network provided by Equans EV Solutions.
This page is monitored between 9-5pm Monday-Friday. 0800 999 4240 / [email protected]
- Network Service Issue Unfortunately our network sim provider is currently experiencing an outage again, which may hamper our ability to communicate with our chargers and as a result you may experience problems at our GeniePoint chargers.
- Good News! Our network sim provider has fixed their network issue, so GeniePoint chargers are back online. If you continue to have any issues charging, please contact our customer service helpline. Customer Service Phone Number: 0800 999 4240 Customer Service Email Address:
- Network Service Issue Our network sim provider is currently experiencing an outage which may hamper our ability to communicate with our chargers and as a result you may experience problems at our GeniePoint chargers. - Starting a Charge: You can try using any RFID card on the
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