HELIKA

@Helika_AI

Engage, retain, and deepen fandom with AI mascot characters.

Toronto, Canada

HELIKA
@Helika_AI
Sep 2
Two thirds of shoppers now expect online shopping to feel like a conversation. Among younger ones, closer to 80 percent. They want to be guided the way a good shop assistant guides you. Ask a question, get a real answer, land on the right thing. A catalog cannot do that. A
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HELIKA
@Helika_AI
Aug 26
Half of shoppers walk away from a purchase because nobody answered their question fast enough. It is rarely about price or shipping. It is the question that just hangs there. Answer it and conversion climbs 157 percent. Forrester, PowerReviews.
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HELIKA
@Helika_AI
Aug 13
Heading into Black Friday, shoppers used the assistant in about four of every ten sessions. They made two thirds of the purchases. Almost all of the season's growth came from them. When the day is hardest, the shoppers with help are the ones who leave with something. Sensor
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HELIKA
@Helika_AI
Aug 6
Shoppers who used one retailer's online assistant spent close to five times more. Part of that is intent. People who open a chat often arrive ready to buy. The rest is what the assistant does with that intent. It listens, then it shapes the whole visit around what it heard. A
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HELIKA
@Helika_AI
Jul 31
Shoppers do not leave over the product. They leave over a surprise. Among shoppers who abandon for a reason they can name, about half blame a cost that showed up at checkout. Shipping, tax, fees. The shopper trusted a price, then watched it move.
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