Optimum Help

@OptimumHelp

We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.

Serving NY, NJ and CT

optimum.net/support

Joined July 2012

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Optimum Help
@OptimumHelp
Jan 14
Optimum Mobile is here to help. Plus, you can save $930/yr+ vs Verizon. Now's the time to switch. Learn more: spklr.io/601789ygt +Savings claim against Verizon based on comparison of 3 lines of service with Optimum Mobile Unlimited plan vs Verizon Unlimited Welcome plan,
Optimum Help
@OptimumHelp
Apr 16, 2025
Some Optimum customers in Middlesex County, NJ, are experiencing service interruptions due to a fiber cut. Our crews are actively working on the restoration efforts, which will continue until all impacted customers are back online. We appreciate your patience.
Optimum Help
@OptimumHelp
Mar 3, 2025
WEATHER WATCH: Our crews are prepared for the potential strong winds, thunderstorms, and tornadoes forecasted for parts of East TX, Southeast OK, AR, LA, and MS, from Tuesday, March 4th, into Wednesday, March 5th. Find tips to stay connected at optimum.com/storm and sign up
Optimum Help
@OptimumHelp
Jan 21, 2025
WEATHER WATCH: Our crews are prepared for the potential snowstorm heading towards eastern North Carolina tonight into tomorrow. Find tips to stay connected at optimum.com/storm and sign up for text alerts in the event of a service outage.
Optimum Help
@OptimumHelp
Jan 19, 2025
WEATHER WATCH: Our crews are prepared for the incoming winter storm that is expected to impact areas in and around NY, NJ, and CT this afternoon and into tonight. Find tips to stay connected at optimum.com/storm and sign up for text alerts to stay informed in the event of